OEI makes it easy for you to monitor your account, offering on-line access that you can view anywhere, anytime, and live toll-free customer service to readily respond to your inquiries.

Customer Service Center
Our Customer Service Center, located at OEI corporate headquarters in Jacksonville, FL, handles all inbound customer calls quickly and efficiently. This call center is staffed with highly skilled Customer Service Representatives and equipped with state-of-the-art communications technology. 

On-line Access To Your Account

Access your account online 24 hours a day to manage your utilities. 

View Your Bill 

Take the guesswork out of your bill with 
programs specifically designed to make 
paying your bill simple and manageable. 
Access billing, payment, and up to 24 
months of usage history.

Pay Your Bill 

Pay your bill online, whenever and wherever 
you choose, processed on time through our 
secure connection You'll also save time 
and money by not having to write a check or 
buy stamps.