OEI saves you time and money by making it easy to
monitor your account

We offer convenient online access that you can view anywhere, anytime. We also provide live toll-free customer service to readily respond to your inquiries: 1.800.717.9811. Hours of Operation: Monday-Friday 8:30 am- 5:00 pm

Customer Service Center

Located at OEI corporate headquarters in Jacksonville, FL our expertly trained and knowledgeable support team will provide the highest level of customer service to your community management staff and residents.  Each customer and call receives our full attention and will be managed professionally and efficiently.

Resident Account Access

Access your account online 24 hours a day to manage your utilities.

View My Bill

Take the guesswork out of your bill with programs specifically designed to make paying your bill simple and manageable. Access billing, payment, and account history.

Pay My Bill

Pay your bill online, whenever and wherever you choose. Your payments are always processed on time through our secure connection. This allows you to save time and money.

Property Manager Account Access

Oates Energy offers convenient access for Property Managers to monitor and maintain resident activity .

If you are a first time user as a Property Manager please contact your representative at Oates Energy: 1.800.717.9811