Condominium Utility Billing and Submetering

Turnkey Utility Billing and Submetering by Oates Energy

At Oates Energy, condominium utility billing and submetering is one of our most established and successful service areas. As one of the nation’s leading providers in this space, we bring decades of experience and a deep understanding of the unique requirements of condominium communities, homeowners associations, and property management teams. Our tailored solutions are designed to meet the operational goals of your community while delivering cost savings, transparency, and resident satisfaction.

We specialize in submetering and billing for water, electric, and gas utilities within condominium communities by creating customized solutions that align with the specific needs, infrastructure, and policies of each property we serve. Whether you’re transitioning from another provider or installing submeters for the first time, our end-to-end service model ensures your success.

Condominium Utility Billing and Submetering

Key Benefits of Our Condominium Utility Billing and Submetering Services:

  • Fully Customizable Solutions: Every service is tailored to your community’s specific needs and billing policies. We do not expect our property managers to choose a package or bundle of services that is close to their needs and preferences.
  • Seamless Resident Transition: We provide full planning and resident support to help you smoothly introduce Oates Energy’s billing system to your residents.
  • Submetering Installation & Repairs: Whether your community requires new submeter installation or maintenance of existing systems, our technicians deliver reliable, code-compliant service.
  • Dedicated Project Oversight: Experienced project managers and client relations managers oversee each implementation to ensure a smooth and timely transition to Oates Energy.
  • Powerful Online Billing Platform: Our secure and easy-to-use resident utility billing management system integrates with all major property management software.
  • Responsive Customer Care: Our U.S. based billing customer support team is available to answer resident billing questions using your community’s specific billing policies and guidelines.
  • Improved Cost Recovery & Efficiency: Accurate, timely billing helps reduce utility costs, prevent waste, and boost operational efficiency across your community.
  • Enhanced Resident Experience: Residents benefit from fair, usage-based billing and professional support that builds trust and satisfaction within the community.

Oates Energy delivers reliable, scalable condominium utility billing and submetering solutions that support your goals, your residents, and your long-term operational success.

Condominium Utility Billing and Submetering

Turnkey Utility Billing and Submetering by Oates Energy

Condominium Utility Submetering and Billing

At Oates Energy, condominium utility billing and submetering is one of our most established and successful service areas. As one of the nation’s leading providers in this space, we bring decades of experience and a deep understanding of the unique requirements of condominium communities, homeowners associations, and property management teams. Our tailored solutions are designed to meet the operational goals of your community while delivering cost savings, transparency, and resident satisfaction.

We specialize in submetering and billing for water, electric, and gas utilities within condominium communities by creating customized solutions that align with the specific needs, infrastructure, and policies of each property we serve. Whether you’re transitioning from another provider or installing submeters for the first time, our end-to-end service model ensures your success.

Key Benefits of Our Condominium Utility Billing and Submetering Services:

  • Fully Customizable Solutions: Every service is tailored to your community’s specific needs and billing policies. We do not expect our property managers to choose a package or bundle of services that is close to their needs and preferences.
  • Seamless Resident Transition: We provide full planning and resident support to help you smoothly introduce Oates Energy’s billing system to your residents.
  • Submetering Installation & Repairs: Whether your community requires new submeter installation or maintenance of existing systems, our technicians deliver reliable, code-compliant service.
  • Dedicated Project Oversight: Experienced project managers and client relations managers oversee each implementation to ensure a smooth and timely transition to Oates Energy.
  • Powerful Online Billing Platform: Our secure and easy-to-use resident utility billing management system integrates with all major property management software.
  • Responsive Customer Care: Our U.S. based billing customer support team is available to answer resident billing questions using your community’s specific billing policies and guidelines.
  • Improved Cost Recovery & Efficiency: Accurate, timely billing helps reduce utility costs, prevent waste, and boost operational efficiency across your community.
  • Enhanced Resident Experience: Residents benefit from fair, usage-based billing and professional support that builds trust and satisfaction within the community.

Oates Energy delivers reliable, scalable condominium utility billing and submetering solutions that support your goals, your residents, and your long-term operational success.

Our Site Survey and formal Proposal

At Oates Energy, our deep expertise in condominium utility billing and submetering is built on years of experience transitioning hundreds of thousands of condominium residents to our services. This experience has allowed us to develop and refine a proven process that ensures every community we serve benefits from a seamless, stress-free transition.

It all begins with an on-site consultation. During this visit, our team meets with your property management or HOA board to gather essential details about the utilities you wish to bill and/or submeter. We take the time to understand your current processes, identify inefficiencies, and discuss specific areas you’d like to improve such as increasing cost recovery, streamlining management, or enhancing transparency for residents.

Following a thorough review of your property’s existing submetering systems (if any), we will prepare a detailed proposal. This proposal outlines customized options that may include:

  • Repairing or upgrading your current utility submetering equipment
  • Installing a completely new water, gas, or electric submetering system
  • Implementing a RUBS, (Ratio Utility Billing System) if installation of new utility submetering is not feasible

Our proposal will also include a clear implementation timeline and a step-by-step transition plan to ensure both your management team and residents are fully supported throughout the process. This includes integrating resident data into our secure billing platform, training, and responsive resident support that can be handled by our U.S. based customer care team if you like.

The result is a fully tailored condominium utility billing and submetering solution designed specifically to meet the unique needs and preferences of your community. With Oates Energy, you gain a trusted partner committed to delivering accuracy, transparency, and operational efficiency every step of the way.

Condominium Utility Submetering Inspection
Condominium Utility Submetering Inspection

At Oates Energy, our deep expertise in condominium utility billing and submetering is built on years of experience transitioning hundreds of thousands of condominium residents to our services. This experience has allowed us to develop and refine a proven process that ensures every community we serve benefits from a seamless, stress-free transition.

It all begins with an on-site consultation. During this visit, our team meets with your property management or HOA board to gather essential details about the utilities you wish to bill and/or submeter. We take the time to understand your current processes, identify inefficiencies, and discuss specific areas you’d like to improve such as increasing cost recovery, streamlining management, or enhancing transparency for residents.

Following a thorough review of your property’s existing submetering systems (if any), we will prepare a detailed proposal. This proposal outlines customized options that may include:

  • Repairing or upgrading your current utility submetering equipment
  • Installing a completely new water, gas, or electric submetering system
  • Implementing a RUBS, (Ratio Utility Billing System) if installation of new utility submetering is not feasible

Our proposal will also include a clear implementation timeline and a step-by-step transition plan to ensure both your management team and residents are fully supported throughout the process. This includes integrating resident data into our secure billing platform, training, and responsive resident support that can be handled by our U.S. based customer care team if you like.

The result is a fully tailored condominium utility billing and submetering solution designed specifically to meet the unique needs and preferences of your community. With Oates Energy, you gain a trusted partner committed to delivering accuracy, transparency, and operational efficiency every step of the way.

After Your Decide to Partner
with Oates Energy

From the moment your partnership with Oates Energy begins, you’ll see why we’re a trusted leader in condominium utility billing and submetering. While our experienced field technicians are on-site , installing new utility submetering equipment, or repairing and upgrading existing systems, your dedicated Client Relations Manager will guide you and your management team through every step of the transition. From our online billing platform training to supporting your residents, we ensure a smooth rollout.

Condominiums that already have water, electric or gas submetering installed:

Many condominium communities come to Oates Energy when their current utility billing provider is no longer meeting expectations. Often, these properties have aging or inefficient submetering systems that need attention. We begin by evaluating the current infrastructure and, when needed, replacing outdated meters with modern, remote-read units to increase efficiency, accuracy, and accessibility.

If repairs or upgrades are necessary, our licensed technicians will complete all required work to restore optimal functionality to your water, electric, or gas submetering systems. We ensure your entire submetering network is operating reliably before initiating billing under our system.

Condominiums that do not have water, electric or gas utility submetering systems:

If your condominium community does not yet have utility submeters installed, Oates Energy offers complete turnkey solutions. We will develop a custom submetering system tailored to your community or building’s layout, resident profile, and budget. Our team handles everything, from design and equipment procurement to installation and final system testing ensuring full compliance with local codes and regulations.

If you decide not to install submeters, we can customize a RUBS (Ratio Utility Billing System) billing formula as an alternative. RUBS distributes utility costs based on criteria you define, such as unit size, occupancy, and other factors. It’s a smart option for communities where installing submeters may not be feasible due to structural or financial constraints.

Condominium Utility Billing:

Once your installation or repair work is underway, our administrative staff will collaborate with your team to integrate your existing property management or billing software with our industry-leading online utility billing management platform. Your team will receive comprehensive training, and we’ll provide customizable communications to help notify and educate residents about the upcoming transition.

Our U.S. based billing customer care team will begin supporting residents even before billing starts, handling questions, addressing concerns, and helping ensure a positive experience from day one.

Whether you’re retrofitting an older system or implementing a brand-new solution, Oates Energy delivers the experience, technology, and personalized service to make your transition to our condominium utility billing and submetering smooth and successful. Let us help you improve cost recovery, increase billing accuracy, and deliver better service to your community.

From the moment your partnership with Oates Energy begins, you’ll see why we’re a trusted leader in condominium utility billing and submetering. While our experienced field technicians are on-site , installing new utility submetering equipment, or repairing and upgrading existing systems, your dedicated Client Relations Manager will guide you and your management team through every step of the transition. From our online billing platform training to supporting your residents, we ensure a smooth rollout.

Condominiums that already have water, electric or gas submetering installed:

Many condominium communities come to Oates Energy when their current utility billing provider is no longer meeting expectations. Often, these properties have aging or inefficient submetering systems that need attention. We begin by evaluating the current infrastructure and, when needed, replacing outdated meters with modern, remote-read units to increase efficiency, accuracy, and accessibility.

If repairs or upgrades are necessary, our licensed technicians will complete all required work to restore optimal functionality to your water, electric, or gas submetering systems. We ensure your entire submetering network is operating reliably before initiating billing under our system.

Condominiums that do not have water, electric or gas utility submetering systems:

If your condominium community does not yet have utility submeters installed, Oates Energy offers complete turnkey solutions. We will develop a custom submetering system tailored to your community or building’s layout, resident profile, and budget. Our team handles everything, from design and equipment procurement to installation and final system testing ensuring full compliance with local codes and regulations.

If you decide not to install submeters, we can customize a RUBS (Ratio Utility Billing System) billing formula as an alternative. RUBS distributes utility costs based on criteria you define, such as unit size, occupancy, and other factors. It’s a smart option for communities where installing submeters may not be feasible due to structural or financial constraints.

Condominium Utility Billing:

Once your installation or repair work is underway, our administrative staff will collaborate with your team to integrate your existing property management or billing software with our industry-leading online utility billing management platform. Your team will receive comprehensive training, and we’ll provide customizable communications to help notify and educate residents about the upcoming transition.

Our U.S. based billing customer care team will begin supporting residents even before billing starts, handling questions, addressing concerns, and helping ensure a positive experience from day one.

Whether you’re retrofitting an older system or implementing a brand-new solution, Oates Energy delivers the experience, technology, and personalized service to make your transition to our condominium utility billing and submetering smooth and successful. Let us help you improve cost recovery, increase billing accuracy, and deliver better service to your community.

An Unmatched Level of Support for You and Your Residents

Condominium Utility Billing and Submetering Support

Dedicated Property Management Support

At Oates Energy, we understand that implementing or upgrading a submetering system is only part of the equation. That’s why, during the installation or repair of your condominium utility billing and submetering system, we also focus on preparing your property management team for long-term success.

As our technicians handle any installation or upgrade of water, gas, or electric submeters, your property managers will receive hands-on training with our advanced online utility billing management platform. This powerful yet user-friendly platform allows property managers to easily manage new, current, and departing residents, post payments, generate reports, monitor utility usage, and access a wide range of billing tools, all in real time, from any device.

Once your community has fully transitioned to Oates Energy, you’ll be supported by a dedicated Client Relations Manager who serves as your single point of contact. Whether you need assistance navigating the online billing system, updating billing policies, or resolving resident concerns, your Client Relations Manager is your go-to resource. No more guessing who to call or having to explain what you need to multiple people when you need assistance.

U.S. Based Resident Billing Customer Care

At Oates Energy, we understand that a smooth, stress-free transition is essential when changing utility billing providers, especially in condominium communities where clear communication and resident satisfaction are top priorities. That’s why our approach to condominium utility billing and submetering includes comprehensive support for both property managers and residents from the very beginning.

We work closely with your property management and maintenance teams to coordinate every step of the transition, ensuring minimal disruption to daily operations. Our process includes data migration, platform onboarding, and tailored communication strategies to prepare your residents for the upcoming changes.

Even before billing begins, our experienced, U.S. based resident customer care center is ready to step in. We provide proactive support to answer resident questions, explain billing formats, and address any concerns related to the transition. Once billing is active, our customer care team continues to serve as a direct resource for residents, helping them understand their charges, resolve disputes, and navigate payment options, all while following the specific billing policies set by your community.

By handling all resident billing inquiries and support, Oates Energy allows your team to focus on efficiently managing your property, while we deliver professional, reliable service that enhances the overall resident experience.

Condominium Utility Billing and Submetering Support

Dedicated Property Management Support

Dedicated Support for Property Managers

At Oates Energy, we understand that implementing or upgrading a submetering system is only part of the equation. That’s why, during the installation or repair of your condominium utility billing and submetering system, we also focus on preparing your property management team for long-term success.

As our technicians handle any installation or upgrade of water, gas, or electric submeters, your property managers will receive hands-on training with our advanced online utility billing management platform. This powerful yet user-friendly platform allows property managers to easily manage new, current, and departing residents, post payments, generate reports, monitor utility usage, and access a wide range of billing tools, all in real time, from any device.

Once your community has fully transitioned to Oates Energy, you’ll be supported by a dedicated Client Relations Manager who serves as your single point of contact. Whether you need assistance navigating the online billing system, updating billing policies, or resolving resident concerns, your Client Relations Manager is your go-to resource. No more guessing who to call or having to explain what you need to multiple people when you need assistance.

RU.S. Based Resident Billing Customer Care

Resident Utility Billing Customer Care

At Oates Energy, we understand that a smooth, stress-free transition is essential when changing utility billing providers, especially in condominium communities where clear communication and resident satisfaction are top priorities. That’s why our approach to condominium utility billing and submetering includes comprehensive support for both property managers and residents from the very beginning.

We work closely with your property management and maintenance teams to coordinate every step of the transition, ensuring minimal disruption to daily operations. Our process includes data migration, platform onboarding, and tailored communication strategies to prepare your residents for the upcoming changes.

Even before billing begins, our experienced, U.S. based resident customer care center is ready to step in. We provide proactive support to answer resident questions, explain billing formats, and address any concerns related to the transition. Once billing is active, our customer care team continues to serve as a direct resource for residents, helping them understand their charges, resolve disputes, and navigate payment options, all while following the specific billing policies set by your community.

By handling all resident billing inquiries and support, Oates Energy allows your team to focus on efficiently managing your property, while we deliver professional, reliable service that enhances the overall resident experience.

Which Utilities Can We Help You With?

Select “Billing” or “Submetering” under a Utility to Learn More about Our Customizable Solutions

Electric

Electric Utility Submeter

Providing Water, Electric and Gas Utility Billing and Submetering in 46 States

Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.

Select your state to learn more!

Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.

Select your state to learn more!

Request A Quote

If you manage or own any type of multifamily or condominium community or building, mobile home park or commercial property and would like to recover more of your utility costs, we can certainly help!

(800) 717-9811

Or, use this form to request a quote and we’ll contact you in 24 to 48 hours.

Please provide your Name and Contact Information:

Community or Commercial Property Address

Information about your Community or Commercial Property:

Are you currently using a utility billing service or submetering service provider?
What services are you interested in?

Request A Quote

If you manage or own any type of multifamily or condominium community or building, mobile home park or commercial property and would like to recover more of your utility costs, we can certainly help!

(800) 717-9811

Or, use this form to request a quote and we’ll contact you in 24 to 48 hours.

Please provide your Name and Contact Information:

Community or Commercial Property Address

Information about your Community or Commercial Property:

Are you currently using a utility billing service or submetering service provider?
What services are you interested in?