Contact Oates Energy

Thank you for visiting Oates Energy Online.

IMPORTANT NOTE: If your need your water, electric or gas service turned on or reconnected, or turned off or disconnected, please contact your property manager’s office for assistance. Oates Energy Billing Customer Care can only help you with billing questions and our online services. We do not disconnect or reconnect water, electric or gas utilities for residents or commercial tenants.

Contact Billing Customer Care

Monday – Friday
9:00 AM to 5:00 PM EST
Closed Saturday and Sunday

(904) 242-0075

Corporate Offices

Oates Energy, Inc.
14286 Beach Blvd., Suite 12
Jacksonville, FL 32250

Contact Billing Customer Care

If you are a resident or tenant and have a question or need assistance with your bill, or logging into our online services, we are here to help!

(904) 242-0075

Or, use this form to request assistance and we’ll contact you within 24 to 48 hours.