Maryland Utility Billing and Utility Submetering by Oates Energy
Customized Utility Billing and Submetering Solutions for Water, Electric and Gas.
If your multifamily community, condo association, or mobile home park is considering or interested in changing your Maryland utility billing and utility submetering services, be sure to consider a completely customized solution, designed specifically for you and your property’s needs and preferences. We have designed and currently manage solutions for thousands of residential and commercial properties all across the country to help them collect more of their utility costs and operate more efficiently. Find out how a custom tailored solution can help your property.
Utility Billing and Utility Submetering of All Types of Multifamily Communities and Commercial Properties
For Cities and Towns Throughout Maryland
The Benefits of Partnering with the Utility Billing and Utility Submetering Experts
These are some of the key reasons that make Oates Energy is one of the best options for Maryland Utility Billing and Utility Submetering.
Experienced Client Relations Managers; Your Dedicated Support Partner:
You’ll have the confidence of knowing you only have to contact one person to assist with all of your billing and sub metering questions or needs for assistance. Your Dedicated Client Relations Manager is trained in the unique needs of your property and is the only person you’ll have to speak with for help or support. No multiple calls to multiple, indifferent representatives here. Oates Energy provides one contact, one call resolution.
A Full Service Billing Customer Care Team:
It may be uncommon in our industry, but we feel that helping our clients by providing billing support for their residents is a must. Our full service customer care team assists your residents and tenants with all billing issues and questions. Our experienced representatives will use your guidelines and policies to take the calls, so you can focus on the many other aspects of managing your property.
Customized Utility Billing and Utility Submetering Solutions:
Many Maryland utility billing and utility submetering providers force potential new clients to select from a set of utility billing services packages. Which most often results in paying for services they never wanted and really don’t need. Our experience has given us the ability to design effective billing solutions tailored exactly to our client’s needs. You receive and pay only for the services and support you and your residents need, without paying for services you don’t want or need.
We will also work with you to design and install, upgrade or repair your submetering system exactly the way you want, with a careful eye on your budget and long term return for any investment you want to make in your submetering system.
Converged Billing Services
Many of our clients find our Converged Billing Solutions extremely beneficial and helpful in managing their properties. With Converged Billing, you benefit by allowing us to bill your residents and tenants for some or all of your monthly charges and fees, including rent, electric, water and sewer, gas, cable TV, telephone service, Internet and even pet and garage fees. Our experienced billing support customer care team will help residents and tenants with billing questions and concerns about any of these services under the rules and guidelines you have given us.
Partnering with Oates Energy for your utility billing and submetering will free up an enormous amount of your time, provide you with consistent and accurate billing solutions, and help you recover more of your utility costs. Speak to us about how we can help your property with a customized utility billing and submetering solution. Call (800) 717-9811 or use the contact form to request a quote and schedule a free consultation today!
Utility Submetering Laws and Regulations in Maryland
*“Submetering” means the installation of equipment to determine the actual use of gas or electricity for each residential unit in an apartment house or commercial rental unit in an office building or shopping center. An apartment house, office building, or shopping center that contains a combination of dwelling units or commercial rental units is included under the requirements of this section. With the approval of the Commission, a local housing authority established under Division II of the Housing and Community Development Article may sub-meter any combination of apartment houses, commercial rental units, dwelling units, office buildings, and shopping centers. The Commission shall adopt regulations to establish standards to allocate fairly the cost of each unit’s gas or electrical consumption. An owner, operator, or manager of an apartment house, office building, or shopping center who installs submetering equipment under this section to provide bulk metered service may not impose on a unit in the facility any utility cost except the charges that the Commission authorizes and that the gas company or electric company actually imposes on the owner, operator, or manager. The charges imposed shall be allocated among the units in proportion to the actual usage of cubic feet or kilowatt hours by the unit. The owner, operator, or manager of an apartment house, office building, or shopping center may collect an additional service charge not exceeding $1 per unit per month to cover administrative costs and billing. If the owner, operator, or manager of an apartment house, office building, or shopping center installs sub-meters during the term of a lease or agreement that includes the cost of gas or electricity consumed for the unit, the owner, operator, or manager shall determine the amount of gas or electric costs saved by that unit; and pass that amount on to the unit’s occupant as a payment or reduction in rent. The owner, operator, or manager of an apartment house, office building, or shopping center may not be considered a public service company; and may use metering equipment only to allocate fairly the costs of gas or electric service among the occupants of the apartment house, office building, or shopping center (Md. Public Utilities Code §7-303).
*The Commission may authorize the use of a master meter in a residential multiple occupancy building for heating, ventilation, and air conditioning services without requiring individual metering or submetering for heating, ventilation, and air conditioning services if: the utility bill for heating, ventilation, and air conditioning services for each individually leased or owned occupancy unit is included in the rent for that unit; the Commission is satisfied that the use of the master meter for heating, ventilation, and air conditioning services will result in a net savings of energy over the energy savings that would result from individual metering or submetering for heating, ventilation, and air conditioning services; and each individually leased or owned occupancy unit has individual metered service for other energy services and directly receives the utility bill for the other energy services (Md. Public Utilities Code Ann. §7-304.1).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
