Multifamily Utility Billing and Submetering
Custom Tailored Solutions for Apartment Communities
Oates Energy is a national Multifamily Utility Billing and Submetering Company headquartered in Jacksonville, Florida. We specialize in multifamily billing and submetering for water, electric and gas utilities through a suite of turn-key solutions. We offer an array of multifamily billing and submetering services to property owners and management companies, custom tailored to the unique needs of the properties, their residents and management.
Multifamily Utility Billing and Submetering Made Easy
- We’ll consult closely about your needs and preferences, and perform all necessary initial on-site inspections at no cost to you.
- We’ll provide a detailed transition plan designed to address your specific needs and requirements, also at no cost to you.
- Our field technicians will make any necessary repairs and adjustments to existing submetering systems, or install new submetering.
- Our experienced project managers will oversee the entire transition.
- Our knowledgeable resident customer care center will answer all billing related questions and concerns from residents.
- Your utility conservation and costs will improve.
- You and your residents will enjoy timely and accurate utility billing and excellent support.
Multifamily Utility Billing and Submetering
Custom Tailored Solutions for Apartment Communities

Oates Energy is a national Multifamily Utility Billing and Submetering Company headquartered in Jacksonville, Florida. We specialize in multifamily billing and submetering for water, electric and gas utilities through a suite of turn-key solutions. We offer an array of multifamily billing and submetering services to property owners and management companies, custom tailored to the unique needs of the properties, their residents and management.
Multifamily Utility Billing and Submetering Made Easy
- We’ll consult closely about your needs and preferences, and perform all necessary initial on-site inspections at no cost to you.
- We’ll provide a detailed transition plan designed to address your specific needs and requirements, also at no cost to you.
- Our field technicians will make any necessary repairs and adjustments to existing submetering systems, or install new submetering.
- Our experienced project managers will oversee the entire transition.
- Our knowledgeable resident customer care center will answer all billing related questions and concerns from residents.
- Your utility conservation and costs will improve.
- You and your residents will enjoy timely and accurate utility billing and excellent support.
Our Initial Site Survey, Analysis and Proposal
As a part of our initial site survey, Oates Energy will perform a detailed inspection of the meter and utility supply to each unit. We have seamlessly transitioned hundreds of apartment, condominium, mobile home, and commercial properties to our multifamily billing and submetering solutions. This represents hundreds of thousands of apartment residents, condominium owners and commercial tenants that have transitioned to Oates Energy. This experience has given us the knowledge and expertise to ensure a seamless and trouble-free transition to Oates Energy, and effectively accommodate the specific billing requirements of any community.
When you request a free consultation, we will meet with you on-site to collect important information about the utilities you would like submetered and billed, to discuss your current billing and submetering processes, and the areas you would like to improve upon. Our experienced field technicians will also inspect the condition of your current water, electric or gas submetering equipment and the facilities that deliver these utilities to each unit so we can recommend appropriate repairs or upgrades.
After a thorough consultation and review, we will provide a detailed proposal for Oates Energy billing or submetering program. Our quote will also include the many aspects of our services, including future support for residents, dedicated support for your management team, and your anticipated monthly costs for our services.


As a part of our initial site survey, Oates Energy will perform a detailed inspection of the meter and utility supply to each unit. We have seamlessly transitioned hundreds of apartment, condominium, mobile home, and commercial properties to our multifamily billing and submetering solutions. This represents hundreds of thousands of apartment residents, condominium owners and commercial tenants that have transitioned to Oates Energy. This experience has given us the knowledge and expertise to ensure a seamless and trouble-free transition to Oates Energy, and effectively accommodate the specific billing requirements of any community.
When you request a free consultation, we will meet with you on-site to collect important information about the utilities you would like submetered and billed, to discuss your current billing and submetering processes, and the areas you would like to improve upon. Our experienced field technicians will also inspect the condition of your current water, electric or gas submetering equipment and the facilities that deliver these utilities to each unit so we can recommend appropriate repairs or upgrades.
After a thorough consultation and review, we will provide a detailed proposal for Oates Energy billing or submetering program. Our quote will also include the many aspects of our services, including future support for residents, dedicated support for your management team, and your anticipated monthly costs for our services.
Transitioning to Oates Energy Utility Billing and Submetering
Whether you are transitioning from another billing provider or billing utilities to your community for the first time, getting started with Oates Energy it will be smooth process.
We have helped hundreds of multifamily communities migrate to Oates Energy multifamily utility billing and submetering and are very familiar with and take steps to eliminate potential complications.  To prevent any misunderstanding, we’ve developed a process that will facilitate a seamless transition and result in satisfaction for you and your residents.
While all multifamily communities are unique in their own ways, they have a lot in common when it comes to utility infrastructure. There are typically two basic scenarios in transitioning a multifamily community to Oates Energy: communities that currently have submetering installed, and those that do not.
For multifamily communities with utility submetering systems in place:
Our inspections include a thorough review of your submetering system. We will inspect all known problems and look for irregularities during our initial site survey to identify and eliminate any existing issues. Once all critical areas are inspected, we will provide recommendations for any necessary updates and/or repairs. Our technicians will make all adjustments, upgrades and repairs upon your approval.
For multifamily communities that do not have a utility submetering system:
We will perform a detailed inspection of your property’s utility infrastructure during our initial site survey to identify the most effective type of submetering for your particular property, including the best location for submeter installation and other important considerations. Retrofitting plans will then be prepared and submeter installation will begin with your approval. If you prefer not to invest in a utility submetering system, implementing a RUBS formula can be an effective alternative for recovering utility costs.
Implementation of Utility Billing:
While your new submetering equipment is being installed or repaired, and while we are customizing our services for you and your community, our administrative staff will be working with you to migrate key resident billing records from your current property management and or billing software to Oates Energy’s online utility billing management platform. We will also provide the guidance and support to help you advise residents of the transition to Oates Energy.
Whether you are transitioning from another billing provider or billing utilities to your community for the first time, getting started with Oates Energy it will be smooth process.
We have helped hundreds of multifamily communities migrate to Oates Energy multifamily utility billing and submetering and are very familiar with and take steps to eliminate potential complications.  To prevent any misunderstanding, we’ve developed a process that will facilitate a seamless transition and result in satisfaction for you and your residents.
While all multifamily communities are unique in their own ways, they have a lot in common when it comes to utility infrastructure. There are typically two basic scenarios in transitioning a multifamily community to Oates Energy: communities that currently have submetering installed, and those that do not.
For multifamily communities with utility submetering systems in place:
Our inspections include a thorough review of your submetering system. We will inspect all known problems and look for irregularities during our initial site survey to identify and eliminate any existing issues. Once all critical areas are inspected, we will provide recommendations for any necessary updates and/or repairs. Our technicians will make all adjustments, upgrades and repairs upon your approval.
For multifamily communities that do not have a utility submetering system:
We will perform a detailed inspection of your property’s utility infrastructure during our initial site survey to identify the most effective type of submetering for your particular property, including the best location for submeter installation and other important considerations. Retrofitting plans will then be prepared and submeter installation will begin with your approval. If you prefer not to invest in a utility submetering system, implementing a RUBS formula can be an effective alternative for recovering utility costs.
Implementation of Utility Billing:
While your new submetering equipment is being installed or repaired, and while we are customizing our services for you and your community, our administrative staff will be working with you to migrate key resident billing records from your current property management and or billing software to Oates Energy’s online utility billing management platform. We will also provide the guidance and support to help you advise residents of the transition to Oates Energy.
Excellent Support for You and Your Residents

Management Support
When you first come onboard with Oates Energy, we will be focused on helping you become familiar with our online utility billing management platform. We will train your and your team on how to manage new, current, and departing residents, posting payments, building reports, and the many features of what is referred to as the “Industry’s Leading Software”.
And once you completely transitioned your community to Oates Energy, your dedicated Client Relations Manager will become your single point of contact for all things Oates Energy. Every thing from support for our online services to billing policy changes, your Client Relations Manager is the only person you will ever need to call or email.
Resident Billing Customer Care
We realize how important it is to execute an effortless transition to a new billing services provider and provide your residents with a seamless experience. We will work closely with you and your management staff to ensure a smooth transition. Our experienced resident customer care center will begin supporting your residents from the very beginning, before billing even begins. As your new submetering and utility billing partner, and going forward, our goal is to continually assist your residents with any and all billing questions and concerns using your unique billing policies and guidelines so you can focus on the many other aspects of managing your property.

Management Support

When you first come onboard with Oates Energy, we will be focused on helping you become familiar with our online utility billing management platform. We will train your and your team on how to manage new, current, and departing residents, posting payments, building reports, and the many features of what is referred to as the “Industry’s Leading Software”.
And once you completely transitioned your community to Oates Energy, your dedicated Client Relations Manager will become your single point of contact for all things Oates Energy. Every thing from support for our online services to billing policy changes, your Client Relations Manager is the only person you will ever need to call or email.
Resident Billing Customer Care

We realize how important it is to execute an effortless transition to a new billing services provider and provide your residents with a seamless experience. We will work closely with you and your management staff to ensure a smooth transition. Our experienced resident customer care center will begin supporting your residents from the very beginning, before billing even begins. As your new submetering and utility billing partner, and going forward, our goal is to continually assist your residents with any and all billing questions and concerns using your unique billing policies and guidelines so you can focus on the many other aspects of managing your property.
Which Utilities Can We Help You With?
Select “Billing” or “Submetering” under a Utility to Learn More about Our Customizable Solutions
Providing Water, Electric and Gas Utility Billing and Submetering in 46 States
Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.
Select your state to learn more!
Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.
Select your state to learn more!
Alabama
Arizona
Arkansas
Colorado
Connecticut
Delaware
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Wisconsin
Wyoming
Request A Quote
If you manage or own any type of multifamily or condominium community or building, mobile home park or commercial property and would like to recover more of your utility costs, we can certainly help!
(800) 717-9811
Or, use this form to request a quote and we’ll contact you in 24 to 48 hours.
Request A Quote
If you manage or own any type of multifamily or condominium community or building, mobile home park or commercial property and would like to recover more of your utility costs, we can certainly help!
(800) 717-9811
Or, use this form to request a quote and we’ll contact you in 24 to 48 hours.