North Carolina Utility Billing and Utility Submetering
Recover more of your utility costs with a customized water, electric or gas utility billing and utility submetering solution by Oates Energy.
North Carolina Utility Billing and Utility Submetering for All Types of Properties
Customized Utility Billing and Utility Submetering
In Cities All Over North Carolina
Why Property Managers and Owners Choose Oates Energy
Utility Billing and Utility Submetering Benefits with Oates Energy
At Oates Energy we are experts in developing customized North Carolina Utility Billing and Utility Submetering solutions for multifamily, condominium, and mobile home communities. We also work with commercial properties and developers for new construction submeter installation. Below are just a few of the key benefits of partnering with Oates Energy.
Your Dedicated Client Relations Manager Gives You a Single Point of Contact:
Your experienced Client Relations Manager will serve as your single point of contact. This allows you to quickly and efficiently receive the support you require. It also allows us to remain focused on the particular requirements of your property. Our Client Relations Managers ensure that our services are performed exactly as you need them and to assist you with the support you need.
A Billing Customer Care Team Second to None:
Residents often have questions about their bills, and as a property manager, you are usually the first to receive those questions. But what if you had a huge resource that could professionally address any billing question or issue your residents might have? Oates Energy is one of the few utility billing services that provides every client with Full Service Billing Customer Care. Every day, our U.S. Based customer care team receives hundreds of calls from residents all over the country. Their training and experience allows them to professionally address any question or issue a resident might have so you don’t have to. Let us take the calls so you can focus on managing your property.
Utility Billing and Submetering Solutions Customized for Your Needs:
No two properties are the same, or have the same needs, and billing policies and physical submetering systems are unique to each property. This is why our Utility Billing Solutions and Utility Submetering Solutions are custom tailored to the specific requirements of each property we support. Speak to the experts at Oates Energy about a custom utility billing and submetering solution that fits your needs!
Converged Billing Services for All of Your Charges and Fees
Most of our clients benefit from our Converged Billing Solutions. Instead of billing just for utilities, we can also bill your residents for all of your other charges and fees such as rent, cable tv, telephone service, Internet, garage fees and even pet fees. Our Converged Billing Solutions can greatly simplify billing and relieve you of this time consuming responsibility.
Your Submeters, and Monthly Meter Reading
Properties who choose Oates Energy often rely on us to help them repair existing submetering systems or install new utility submeters. We can assist you with either of these concerns, and then provide monthly meter readings once your submetering system operating properly.
At Oates Energy, our relationships with our clients run deep. Our goal is to properly take over and manage the responsibilities of utility and services billing and the billing customer care that your residents require. Our entire business model is designed to do this seamlessly and effectively so you can focus on managing your property.
Contact us to learn how Oates Energy Billing and Utility Submetering can help you improve cash flow, property value and streamline your management responsibilities. Call (800) 717-9811 or email us at oatesinquiry@oatesenergy.com and schedule a free consultation today!
Utility Submetering Laws and Regulations in North Carolina
*Each individual dwelling unit shall have individual electric service with a separate electric meter and, if it has natural gas, individual natural gas service with a separate natural gas meter, which service and meters shall be in the name of the tenant or other occupant of said apartment or other dwelling unit. No electric supplier or natural gas supplier, whether regulated public utility or municipal corporation or electric membership corporation supplying said utility service, shall connect any residential building for electric service or natural gas service through a master meter (N.C. Gen. Stat. §143-151.42).
*Boone, North Carolina, which operates a municipal water system, has a local ordinance that requires all new multi-unit developments and buildings with major renovations to have individual water utility meters for each unit. These meters would allow each metered unit to be billed directly by the municipal water system.
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
