Central Utility Submetering and Billing
Improve Your NOI
Oates Energy provides Central utility submetering and billing solutions for water, electric and gas utilities, with services that can be adapted to the requirements of each property. Rather than placing every client into the same program, we help property managers determine which submetering, meter reading, billing and support services they need and customize how those services are provided.
Our capabilities include advanced utility billing technology, Ratio Utility Billing Systems (RUBS) for properties without individual submeters, and U.S.-based resident billing customer care that follows each client’s established policies and procedures. Clients also work with a dedicated Client Relations Manager who serves as a knowledgeable point of contact for their account and services. Below, we take a closer look at how our Central utility submetering and billing solutions support several of the key markets we serve.
Central Utility Submetering and Billing
for Multifamily Communities
Multifamily communities make up a significant portion of the properties Oates Energy serves, and flexibility is one of the primary reasons property managers choose us. Our Central utility submetering and billing services are not built around predetermined packages that require communities to pay for capabilities they do not need. Instead, property managers can select the individual services that make sense for their property, from submetering and meter reading to resident billing and customer care.
We take customization a step further by adjusting how each selected service is provided. Billing procedures, resident support guidelines, account management and other details can be aligned with your operational preferences. Contact Oates Energy to discuss a Central utility submetering and billing program designed around the way you manage your multifamily community.
Utility Submetering & Billing
for Condominium Communities
Condominium communities often require more flexibility from a utility service provider because billing procedures may need to reflect HOA policies, community preferences and existing utility infrastructure. Oates Energy provides Central utility submetering and billing services that can be configured around these requirements rather than forcing the association into a standardized program that may include unnecessary services.
HOA boards and property managers can select the specific submetering, meter reading, billing and resident support services their communities need. We then work with them to customize how those services are administered, helping simplify utility management, improve cost recovery and encourage greater awareness of consumption when residents are billed according to measured usage. Contact Oates Energy to discuss a Central utility submetering and billing solution tailored to your condominium community.
Utility Submetering & Billing
for Mobile Home Parks
Mobile home parks frequently have utility systems that have evolved over many years, creating challenges that require more than a standard billing program. Oates Energy provides Central utility submetering and billing solutions for parks with newer submeters, aging equipment, direct-read meters or no individual metering at all. We can design and install new submetering systems, upgrade existing equipment or provide professional meter reading services for parks that want to continue using their current meters.
For parks without submeters, we can develop a customized Ratio Utility Billing System (RUBS) to allocate utility expenses using appropriate property and occupancy factors. Our billing services can also be combined with resident customer care and other account management capabilities. Contact Oates Energy to discuss a Central utility submetering and billing solution designed to improve cost recovery and simplify utility administration.
Utility Submetering & Billing
for Commercial Properties
Commercial properties can include tenants with dramatically different utility requirements, making accurate cost allocation an important part of property management. Oates Energy provides Central utility submetering and billing solutions for shopping centers, office buildings, industrial properties and other multi-tenant commercial facilities. We can tailor submetering equipment and billing procedures to individual tenant usage, lease provisions and the specific requirements established by property management.
Our billing services can include online management tools that provide convenient access to tenant account information, secure online services for tenants and U.S.-based billing customer care that responds to questions according to your established policies. Property managers can choose the services they need and customize how they are provided. Contact Oates Energy to discuss a Central utility submetering and billing solution for your commercial property.
Submetering Installation
for New Construction
Oates Energy provides professional water, electric and gas submetering installation for new multifamily residential and multi-unit commercial construction projects nationwide. We work directly with developers and general contractors to coordinate installation with project plans, construction schedules and other trades. Our experienced technicians install each system according to equipment specifications and applicable local codes, with careful attention to workmanship and jobsite safety.
Once installation is complete, we inspect and test the submetering system to verify proper operation and identify potential issues before final inspection. This helps contractors move toward project completion with confidence that the system has been installed correctly. If your upcoming construction project includes utility submetering, contact Oates Energy to request a detailed bid.
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