Flexible Utility Billing Solutions for Communities with Utility Submeters

Recovering utility costs is one of the most critical components of effectively managing multifamily and commercial properties. At Oates Energy, we specialize in utility billing and submetering solutions that are fully customizable to the unique needs of each community and property we support. With decades of experience and a wide client base, we understand that no two properties are the same, which is why our billing systems are never one-size-fits-all.

We serve a diverse range of submetered communities by offering flexible billing options for water, electricity, and gas that align with your property’s layout, tenant profile, and management goals. Our accurate, timely billing processes help property managers improve utility cost recovery while enhancing transparency for residents. Discover why hundreds of communities trust Oates Energy as their utility billing and submetering partner.

Find out why so many property managers choose Oates Energy >>

RUBS Billing Solutions for Communities without Utility Submeters

For properties without submetering infrastructure, Oates Energy offers expertly designed RUBS (Ratio Utility Billing System) solutions. RUBS billing is an ideal alternative for multifamily and commercial properties where utility submeters are not feasible. It allocates utility costs based on fair, property-specific formulas that may include variables such as occupancy (adults vs. children), unit size, and shared area usage.

Our customized RUBS billing systems help property managers recover utility costs while maintaining competitive rental rates by separating utilities from base rent. With careful setup and ongoing management, RUBS offers an effective path to utility cost recovery without major capital investment.

Learn More about RUBS by Oates Energy >>

Online, Real-time Resident Billing Management

Take control with Oates Energy’s industry-leading online resident billing platform. Accessible anytime, from any device, our real-time billing system integrates seamlessly with your property management software. This platform automates monthly billing, ensures accuracy, and gives property managers the flexibility to include additional charges such as pet fees, parking, or amenity fees, all on a single monthly bill.

Even better, our experienced U.S. based resident billing support team is available to assist with any billing questions or concerns, using your property’s specific policies and guidelines. We manage the entire process so you can focus on running your community. Learn More >>

Bill Pay Services

Paying utility bills each month can be time-consuming and prone to errors, but not with Oates Energy. As part of our full-service utility billing and submetering program, we offer comprehensive Bill Pay Services. Our team audits each utility invoice for accuracy, monitors for anomalies like spikes in usage, and verifies charges before issuing timely payments on your behalf.

By entrusting your bill pay process to Oates Energy, you free your team from administrative hassle and gain peace of mind knowing your utility costs are being managed with precision.

Learn More about our Bill Pay Services >>

At Oates Energy, utility billing and submetering is the foundation of everything we do. Our entire business model is designed to help property managers of multifamily communities, condominium communities, mobile home parks, and commercial properties seamlessly transition to a more efficient, accurate, and customized utility management solution. We’re proud to be recognized as one of the leading utility billing and submetering providers in the country.

We specialize in the design, installation, and implementation of water, electric, and gas submetering systems for properties that do not yet have submetering infrastructure in place. For communities with existing systems, we offer thorough inspections, testing, and repairs to ensure equipment performance and billing accuracy are maintained at the highest standards.

During both new installations and the onboarding process, we make the transition to Oates Energy smooth and stress-free. Our team handles the secure integration of resident data from your current property management software with our advanced utility billing and submetering platform. We also provide in-depth training to property management staff.

Before billing even begins, our experienced, U.S. based customer care team is already in place to assist residents with any questions or concerns they may have. Once billing is live, our team continues to provide responsive, ongoing support, ensuring residents understand their bills and have a reliable point of contact for any utility-related issues.

With hundreds of successful transitions completed, you can trust Oates Energy to deliver a professional, personalized approach to utility billing and submetering. Whether you’re managing a newly built apartment community, an established mobile home park, or a retail commercial property, we’re here to help you reduce utility costs, simplify operations, and enhance resident and tenant satisfaction with a fully customized utility billing and submetering solution.

Which Utilities Can We Help You With?

Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.

Select your state to learn more!