Round Rock
Utility Submetering and Billing
Solutions Tailored to Your Community’s Specific Needs
Round Rock Utility Submetering and Billing
for Water, Electric and Gas
Oates Energy is one of the nation’s only providers of truly customizable Round Rock utility submetering and billing solutions for Water, Electric and Gas. We provide usage based utility billing for communities and commercial properties that have utility submetering systems and Ratio Utility Billing Services, (RUBS) for communities and commercial properties that do not have utility submetering systems.
We also provide billing solution for other monthly fees and services, install and upgrade utility submetering systems if needed and bring property managers a host of other services designed to recover more of their community’s or property’s utility costs and streamline internal operations. Below is a closer look at how we support a few of our key markets.
Utility Submetering & Billing
for Multifamily Communities
At Oates Energy, we tailor our Round Rock utility submetering and billing solutions for our property managers by helping them select only the services they need. Then we take it a step further and customize the services they selected to how they would like them to be provided. We were built on the idea of providing a detailed suite of utility submetering and billing services that could be easily adjusted to the unique needs and preferences of each client rather than offering “bundles” or “plans” like most of our competitors offer. Give us a call and let’s discuss and customize the perfect utility submetering and billing solution for your community.
Utility Submetering & Billing
for Condominium Communities
Condominium property managers and HOAs appreciate our ability to address their often unique and specific preferences on how they recover their community’s utility costs. Our condominium property managers and HOAs select only the services they would like us to provide and then adjust them to their unique preferences to recover more of their community’s utility costs and keep HOA fees as low as possible. We can also provide U.S based billing customer care and support to assist residents with any billing questions and concerns they may have.
If your community has looked into Round Rock utility submetering and billing services in the past but couldn’t find a good fit, take another look at Oates Energy and we’ll build the perfect solution for your community.
Utility Submetering & Billing
for Mobile Home Parks
Oates Energy’s Round Rock utility submetering and billing is the perfect option for mobile home park property managers. We can adjusted all of our services to the unique needs mobile home parks often have. We regularly assist parks that have older utility submetering systems with inconsistencies in submetered utilities. We are able to bill residences for the utilities they have submetered based on their actual usage and use a Ratio Utility Billing, (RUBS) formula to calculate and bill residences that do not have utilities submetered.
We can also bill for other monthly services and fees like Internet and Cable TV. And our resident billing customer care can use your park’s unique billing guidelines and policies to assist residents with any billing questions or concerns. And best of all, we extend this level of flexibility and support cost effectively for parks with as few as 50 residences. Contact us about recovering more of your park’s utility costs.
Utility Submetering & Billing
for Commercial Properties
We help commercial property managers in a number of ways. And one of the key benefits of our services is not having to including utility charges in lease rates. This allows commercial properties to advertise more competitive lease rates. Our U.S. based billing customer care helps property managers focus on managing their property instead of helping tenants with billing matters. And our online services are also a huge benefit to tenants, and direct personal support from your dedicated client relations manager is always available whenever you need assistance. Speak with us about a customized solution for your property.
Submetering Installation
for New Construction
We install water, electric and gas utility submetering systems for new commercial and new residential multi-unit construction projects all over the country. Many general contractors have grown to trust our ability to work well with other trades and complete projects on time. They also appreciate our quality workmanship and clean record of jobsite safety. If you are planning a project that calls for utility submetering system installation, we would be pleased to provide you with a detailed bid.
Utility Submetering Laws and Regulations in Texas
A political subdivision may not authorize the construction or occupancy of a new apartment house, including the conversion of property to a condominium, unless the construction plan provides for the measurement of the quantity of electricity consumed by the occupants of each dwelling unit of the apartment house, either by individual metering by the utility company or by submetering by the owner.
This section does not prohibit a political subdivision from issuing a permit to a nonprofit organization for construction of a new apartment house for occupancy by low-income elderly tenants if the nonprofit organization establishes, by submitting engineering and cost data and a sworn statement, that all cost savings will be passed on to the low-income elderly tenants (Tex. Utilities Code Ann. §184.012).
The Texas Water Code requires each unit in a building with five or more residential units built after Jan. 1, 2003 to have either an individual water utility meter or sub-meter. If feasible, it requires water companies to install individual meters in such buildings at the building owner’s request. The water company can charge reasonable costs for installing the meters. If the water company determines that installing these meters is not feasible, the law requires the property owner to install a plumbing system compatible with sub-meters.
For submetering multi-unit property owners, the state’s water code limits submetering charges on tenants to the cost per gallon and applicable taxes and surcharges charged by the water company; a late fee up to five percent of the late bill; and a service charge of up to nine percent of the costs related to submetering allocated to each sub-metered unit. The code also requires the property owners to maintain adequate records and make them available to tenants and sub-meters to meet certain standards for accuracy, testing, and record keeping (Texas Water Code §13.501 through 13.506).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
Texas Utility Billing and Submetering Links
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