Surprise
Utility Submetering and Billing
Customized Solutions that
Recover More of Your Utility Costs!
Surprise Utility Submetering and Billing
for Water, Electric and Gas
Oates Energy is a national water, electric and gas utility submetering and billing services provider. We specialize in developing customized solutions that are tailored to the unique needs and preferences of each client. While many of our competitors offer a limited suite of fixed services to clients, we allow clients to choose only the services they need and want from a full suite of billing, support, resident billing support and other related services to build solutions tailored to their needs. Our clients never pay for services or support that they do not need. Below is a closer look at how we serve a few of our key markets.
Surprise Utility Submetering and Billing
for Multifamily Communities
Multifamily communities choose Oates Energy because of our flexibility. Our competitors are typically focused on providing utility submetering and billing services in a set way for multifamily communities with thousands of units. There are of course differences from company to company but most are unwilling to adjust and customize their services for individual clients. As a result, property managers that chose to use utility submetering and billing services were faced with choosing the provider that was the “closest” to meeting their needs.
Our founders saw this as an opportunity to fill a need and create a utility submetering and billing company that was able to provide specific services to specific clients and adjust how those services were provided. Oates Energy was built from the ground up to offer customizable services that could be tailored to fit each client’s unique needs and preferences.
From submetering system design and installation, to which utilities and charges we bill residents for and how often, to our U.S. based billing customer care for residents. All of our services are designed to be customizable so they can be adjusted to the exact needs of our clients. Contact us to discuss a custom tailored Surprise utility submetering and billing solution for your community.
Surprise Utility Submetering and Billing
for Condominium Communities
Condominium communities’ are much like multifamily communities in many ways, but they are also different in many ways. They tend to have very specific ways of recovering their utility costs that many Surprise utility submetering and billing providers are unwilling to adjust for. We customize our services for condo community HOAs and property managers in the same ways that we do for multifamily communities. But where multifamily communities are focused on ROI, homeowner associations must focus on keeping their HOA fees as low as possible.
In the same way we support multifamily communities, we let condominium communities choose the services they need and then adjust them to how the community would like them to be provided. Flexibility that is unique in our industry; truly customized solutions designed to encourage conservation and fairly recover utility costs based on usage.
Surprise Utility Submetering and Billing
for Mobile Home Parks
Utility submetering and billing policies can very greatly between mobile home parks. And this makes the way we custom tailor our services for mobile home parks a perfect option. We assist mobile home parks with installations and upgrades to today’s modern remote read submetering systems that we use to remotely monitor utility usage. And for parks that prefer not to add new submetering equipment, we work with the management team to develop a “RUBS”, (Ratio Utility Billing System) formula.
All of our services can be tailored and adjusted for the unique needs of parks with as few as 50 residents. Contact us to discuss a Surprise utility submetering and billing solution that will recover more of your parks utility costs.
Surprise Utility Submetering and Billing
for Commercial Properties
Unlike the average residential unit, retail and industrial commercial tenants can have vastly different utility needs. A large grocery store will require much more electricity than a small jewelry store. Some large anchor tenants even have special utility clauses in their lease agreements. We specialize in accommodating these special circumstances by adjusting our entire suite of services to the unique needs of each client. Contact us to discuss a Surprise utility submetering and billing solution designed to help you recover more of your utility costs.
Submetering Installation
for New Construction
Today the new standard in multi-unit residential and commercial new construction is utility submetering systems. And as a national utility submetering system installation contractor, we are installing more and more water, electric and gas utility submetering systems every year.
We have been partnering with general contractors to professionally install utility submetering systems for new construction projects for over twenty years. We have an excellent record of jobsite safety and install each system to local building codes. If you are planning a new project that calls for utility submetering installation, we would be pleased to provide you with a detailed bid.
Utility Submetering Laws and Regulations in Arizona
*The Arizona Corporation Commission’s Rules on Water requires all water delivered by a regulated water utility to be billed on the basis of metered volume sales. Arizona’s regulations allow the utility to provide a fixed charge schedule for temporary service where water use can be readily estimated; public and private fire protection; water used for street sprinkling and sewer flushing under certain circumstances; and other fixed charge schedules approved by the commission (Ariz. Admin. Code, title 14, art. 4 §R14-2-408).
*A landlord may charge separately for gas, water, wastewater, solid waste removal or electricity by installing a submetering system or by allocating the charges separately through a ratio utility billing system.
If a landlord charges separately for a utility, the landlord may recover the charges imposed on the landlord by the utility provider plus an administrative fee for the landlord for actual administrative costs only. The landlord shall not impose any additional charges. The rental agreement shall contain a disclosure that lists the utility services that are charged separately and shall specify the amount of any administrative fee that is associated with submetering or the use of a ratio utility billing system (Ariz. Rev. Stat. Ann. §33-1314.01).
*The landlord may charge an administrative fee for the landlord’s actual administrative costs. Any monthly administrative fee shall not exceed the greater of the landlord’s actual administrative costs or 10 percent of the monthly charges by the utility provider in the aggregate to the landlord. The landlord shall not impose any other additional charges.
If the landlord arranges for utility billings to be handled by a third party, the utility billings shall instead include the actual and reasonable cost charged by the third party for the service. Those third party charges shall not exceed ten per cent of the monthly charges by the utility provider for that utility in the aggregate to the landlord. For the purposes of this paragraph, “administrative costs” includes the direct actual costs to the landlord of billing for utilities, including the cost of staff time to calculate and mail the bills, postage and stationery (Ariz. Rev. Stat. Ann. §33-2107).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
