Carrollton
Utility Submetering and Billing Services
Carrollton Utility Submetering and Billing for
Water, Electric and Gas
Oates Energy is a national provider of water, electric and gas utility submetering and billing services. We customize our Carrollton utility submetering and billing services to the specific needs and preferences of every property manager we serve by first helping them choose the services they would like us to provide. After selecting only the services they need we help them adjust each of the services they selected so they will be provided the way they need them to be provided. Below is a closer look at how we support a few of our key markets.
Multifamily | Apartment
Submetering & Billing
Unlike our competitors, we are able to adjust and tailor our Carrollton utility submetering and billing services to each property manager’s exact needs and preferences. We first help you choose only the services they need and then we help you adjust and customize the services you selected so they are provided the way you need them to be provided.
We also support residents with any billing concerns using your unique billing policies. And our property managers each have a dedicated client relations manager that knows you by name, is familiar with all of the services we provide for you, and has the experience to help with all of the services we provide for you an your community. A single point of contact for any support or training you may require. Speak with us about customizing the perfect solution you and your community.
Condominium
Submetering & Billing
Condominium property managers and homeowner’s associations prefer Oates Energy for Carrollton utility submetering and billing for many reasons. But their main reason is usually because of how we allow them to select just the services they want and need rather than requiring them to choose from different packages or bundles of services. Bundles of services almost always include services the property managers don’t really want or need. We never expect our property managers to pay for services they don’t need.
After helping property managers select only the services they need, we then help them adjust the services they selected to their exact needs. Speak with us about a customized utility submetering and billing solution that will help your community recover more of its utility costs.
Mobile Home Park
Submetering & Billing
When it comes to utility submetering and billing, mobile home park property managers often have some of the most challenging requirements. But we were built for these types of complexities. Most of our competitors base their business models on volume, providing the same sets of services to all of their customers the same way. This approach might be profitable for them but it rarely address the true needs or preferences of their customers.
At Oates Energy, we have taken a very different approach. Nothing about how we provide our Carrollton utility submetering and billing services is standardized other than the world class way in which we provide them. We can bill for utilities that are submetered based on usage and bill non-submetered utilities based on a RUBS formula. And we can do this on a residence by residence basis. Our property managers can select only the services they wish to use and even adjust how we provide those services. Contact us to learn more about how we help mobile home parks accurately recover more of the utility costs.
Commercial Property
Submetering & Billing
Commercial property managers who us Carrollton utility submetering and billing services often find our flexibility to be their best option. We are an appealing alternative to the traditional way of providing these services. We help our commercial property managers select only the services they actually need and then take a further step by helping them adjust our services to address the different utility and billing needs of their tenants. If you are looking for a more customized approach to utility submetering and billing, let us know how you would like us to help you recover more of your property’s utility costs.
New Construction
Submetering Installation
Oates Energy provides water, electric and gas utility submetering system installation. We are most often called upon to install systems for new multi-unit residential and commercial construction projects. However, we also install new submetering systems for existing multifamily communities and commercial properties. If your are planning a new project or need to retrofit an existing property with a new utility submetering system, we would be pleased to provide you with a detailed bid.
Utility Submetering Laws and Regulations in Texas
A political subdivision may not authorize the construction or occupancy of a new apartment house, including the conversion of property to a condominium, unless the construction plan provides for the measurement of the quantity of electricity consumed by the occupants of each dwelling unit of the apartment house, either by individual metering by the utility company or by submetering by the owner.
This section does not prohibit a political subdivision from issuing a permit to a nonprofit organization for construction of a new apartment house for occupancy by low-income elderly tenants if the nonprofit organization establishes, by submitting engineering and cost data and a sworn statement, that all cost savings will be passed on to the low-income elderly tenants (Tex. Utilities Code Ann. §184.012).
The Texas Water Code requires each unit in a building with five or more residential units built after Jan. 1, 2003 to have either an individual water utility meter or sub-meter. If feasible, it requires water companies to install individual meters in such buildings at the building owner’s request. The water company can charge reasonable costs for installing the meters. If the water company determines that installing these meters is not feasible, the law requires the property owner to install a plumbing system compatible with sub-meters.
For submetering multi-unit property owners, the state’s water code limits submetering charges on tenants to the cost per gallon and applicable taxes and surcharges charged by the water company; a late fee up to five percent of the late bill; and a service charge of up to nine percent of the costs related to submetering allocated to each sub-metered unit. The code also requires the property owners to maintain adequate records and make them available to tenants and sub-meters to meet certain standards for accuracy, testing, and record keeping (Texas Water Code §13.501 through 13.506).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
Texas Utility Billing and Submetering Links
Utility Submetering Laws and Regulations in Texas
A political subdivision may not authorize the construction or occupancy of a new apartment house, including the conversion of property to a condominium, unless the construction plan provides for the measurement of the quantity of electricity consumed by the occupants of each dwelling unit of the apartment house, either by individual metering by the utility company or by submetering by the owner.
This section does not prohibit a political subdivision from issuing a permit to a nonprofit organization for construction of a new apartment house for occupancy by low-income elderly tenants if the nonprofit organization establishes, by submitting engineering and cost data and a sworn statement, that all cost savings will be passed on to the low-income elderly tenants (Tex. Utilities Code Ann. §184.012).
The Texas Water Code requires each unit in a building with five or more residential units built after Jan. 1, 2003 to have either an individual water utility meter or sub-meter. If feasible, it requires water companies to install individual meters in such buildings at the building owner’s request. The water company can charge reasonable costs for installing the meters. If the water company determines that installing these meters is not feasible, the law requires the property owner to install a plumbing system compatible with sub-meters.
For submetering multi-unit property owners, the state’s water code limits submetering charges on tenants to the cost per gallon and applicable taxes and surcharges charged by the water company; a late fee up to five percent of the late bill; and a service charge of up to nine percent of the costs related to submetering allocated to each sub-metered unit. The code also requires the property owners to maintain adequate records and make them available to tenants and sub-meters to meet certain standards for accuracy, testing, and record keeping (Texas Water Code §13.501 through 13.506).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
