Chandler
Utility Submetering and Billing
Custom Tailored Solutions for
All Types of Multifamily Communities
Chandler Utility Submetering and Billing
for Water, Electric and Gas
Oates Energy provides Chandler utility submetering and billing services for Water, Electric and Gas exactly how our clients need them to be provided. Most of our competitors, because of their business model, prefer the efficiency of offering a fixed set of services to all of their clients. While this approach makes their job easier, it seldom addresses the unique needs and preferences of different property managers. For many property managers, this lack of flexibility often leads to paying for services that are not needed and tolerating how the services they do need are provided.
At Oates Energy, our approach is completely the opposite. We understand that each community and property manager has specific preferences on how they bill their residents and tenants and recover utility costs. Our entire suite of utility submetering and billing services can be tailored to the unique needs and preferences of each community and property we serve. Below is a closer look at how we support a few of our key markets.
Utility Submetering & Billing
for Multifamily Communities
Multifamily communities must keep their eye on their NOI, and one key aspect of NOI is utility costs. Oates Energy specializes in recovering utility costs by delivering our services exactly how our client’s need us to, based on the needs of their community and their preferences. Everything from our online services for residents and management portal for property managers to our full service U.S. based billing customer care that assists residents with billing issues or concerns, to which utilities we bill residents for can all be adjusted to each community’s unique needs and preferences. Contact us to discuss a customized Chandler utility submetering and billing solution for your community!
Utility Submetering & Billing
for Condominium Communities
Condominium HOAs and property managers partner with us to encourage conservation and keep HOA fees as low as possible. Often condo or HOA fees include utility costs, most often water. If your community or building does not have submeters Oates Energy can help in a couple of different ways.
A remote-read water submetering system can be installed to track actual usage and residents can be billed accurately for their water and sewer based on usage. If you do not wish to install a submetering system, we can provide billing for utilities based on a RUBS formula. Either way would encourage conservation, separate utility costs from monthly condo or HOA fees and recover more of your utility costs. Contact us to discuss a customized Chandler utility submetering and billingsolution for your condominium community or building.
Utility Submetering & Billing
for Mobile Home Parks
Mobile home parks choose Oates Energy because of our ability to completely customize our services to deliver only the services a park needs and adjust those services to how they need them to be provided.
We help parks who wish to install new or update their existing utility submetering systems, we provide meter reading services for parks with direct read submeters, and our billing services can also be completely customized. For residents with meters, we track and bill based on actual usage. For residents without meters, we can customize a “RUBS”, (Ratio Utility Billing System) to recover utility costs. We can even bill for other monthly charges and fees. We design customized Chandler utility submetering and billing solutions for almost any scenario. Contact us to learn more about how we craft cost effective solutions that help mobile home parks recover more of their utility costs!
Utility Submetering & Billing
for Commercial Properties
Commercial retail and industrial park tenants can have vastly different utility requirements. Tenants can range from small to mid-sized manufacturing businesses to small retail stores to large grocery stores and can even have special lease terms for utility cost or billing arrangements. These and other special needs associated to recovering utility costs for commercial properties makes Oates Energy a great fit because we can adjust and customize our Chandler utility submetering and billing solutions to just about any requirement. Contact us to discuss a customized utility submetering and or billing solution for your commercial property.
Submetering Installation
for New Construction
We have been a dependable utility submetering installation partner for general contractors all over the country for over 20 years. Our field technicians are extremely versed in today’s advanced equipment and the proper installation of water, electric and gas submetering systems. We install to local codes and fully test and stand behind every system we install. If you are planning a new project that calls for utility submetering system installation and need a solid and reliable partner you can count on, we would be pleased to provide you with a detailed bid.
Utility Submetering Laws and Regulations in Arizona
*The Arizona Corporation Commission’s Rules on Water requires all water delivered by a regulated water utility to be billed on the basis of metered volume sales. Arizona’s regulations allow the utility to provide a fixed charge schedule for temporary service where water use can be readily estimated; public and private fire protection; water used for street sprinkling and sewer flushing under certain circumstances; and other fixed charge schedules approved by the commission (Ariz. Admin. Code, title 14, art. 4 §R14-2-408).
*A landlord may charge separately for gas, water, wastewater, solid waste removal or electricity by installing a submetering system or by allocating the charges separately through a ratio utility billing system.
If a landlord charges separately for a utility, the landlord may recover the charges imposed on the landlord by the utility provider plus an administrative fee for the landlord for actual administrative costs only. The landlord shall not impose any additional charges. The rental agreement shall contain a disclosure that lists the utility services that are charged separately and shall specify the amount of any administrative fee that is associated with submetering or the use of a ratio utility billing system (Ariz. Rev. Stat. Ann. §33-1314.01).
*The landlord may charge an administrative fee for the landlord’s actual administrative costs. Any monthly administrative fee shall not exceed the greater of the landlord’s actual administrative costs or 10 percent of the monthly charges by the utility provider in the aggregate to the landlord. The landlord shall not impose any other additional charges.
If the landlord arranges for utility billings to be handled by a third party, the utility billings shall instead include the actual and reasonable cost charged by the third party for the service. Those third party charges shall not exceed ten per cent of the monthly charges by the utility provider for that utility in the aggregate to the landlord. For the purposes of this paragraph, “administrative costs” includes the direct actual costs to the landlord of billing for utilities, including the cost of staff time to calculate and mail the bills, postage and stationery (Ariz. Rev. Stat. Ann. §33-2107).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
