Delaware Utility Billing and Submetering by Oates Energy
Customized Billing and Submetering Solutions for Multifamily Communities and Commercial Properties.
Water, Electric and Gas Utility Billing and Submetering Solutions for All Types of Multifamily Communities and Commercial Properties
Serving Communities Throughout Delaware
A Complete Solution for Your Delaware Utility Billing and Submetering Requirements
Dedicated Client Relations Managers – Your Single Point of Contact:
When you need assistance from a vendor but are not sure which option to select or what department to call, it can be frustrating to have to speak with two or three different people before getting to the person who can help you. Oates Energy has eliminated this issue completely for our property managers. We assign a Dedicated Client Relations Manager to each of our property managers.
Whenever our property managers need support or help, they simply call or email their client relations manager. They take ownership of your question or issue and provide you with the answers and solutions you need. And if they don’t have an immediate answer or solution, they will get you one and follow up. One point of contact for anything you need!
U.S. Based Billing Customer Care:
Let our full service customer care team assist your residents and tenants with billing issues and questions. Our experienced representatives will use your guidelines and policies to take the calls, so you no longer have to. We can help your residents so you can focus on the many other aspects of managing your property!
Customized Utility Billing and Utility Submetering Solutions:
Oates Energy provides Utility Billing and Utility Submetering to fit your preferred billing policies and unique submetering needs. We’ve designed our Delaware utility billing and submetering services to be totally flexible so they can be customized to the services you want, without having to pay for services you don’t need. With Oates Energy, you define invoice dates, late fees, RUBS variables and more. Every aspect of how we support your Delaware utility billing and submetering requirements is defined by you.
Converged Billing Services
Many of our clients enjoy Oates Energy Converged Billing Solutions to bill their residents and tenants for some or all of their monthly charges and fees. We can bill for rent, electric, water and sewer, gas, cable TV, telephone service, Internet and even pet and garage fees. And our experienced billing support customer care team will use your policies and guidelines to professionally address all of your resident’s billing questions and concerns as they arise.
Speak to us about how we can help your property with customized Delaware utility billing and submetering solution designed to fit your exact needs. Call (800) 717-9811 or use our form to request a quote and schedule a free consultation.
Utility Submetering Laws and Regulations in Delaware
*Under Delaware law, landlords who did not install separate submeters for their commercial tenants were regulated under statute prohibiting electricity profiteering where fluctuating utility payments were part of the rent and in light of related federal regulation policy (Del. Code Ann. tit. 25 §5114).
*Information courtesy of:
The National Conference of State Legislatures
Connecticut Office of Legislative Research, 2013
WestlawNext, 2016.
