Indiana Utility Billing and Submetering by Oates Energy
Specializing in Fully Customized Solutions
Specializing in Indiana Utility Billing and Submetering for Multifamily and Multi-Unit Properties
Customized Solutions for Communities and Properties throughout Indiana
Key Benefits of Partnering with Oates Energy
At Oates Energy, we develop customized Indiana utility billing and submetering solutions that accurately billing and recovering utility costs for multifamily communities, condominium communities, mobile home communities and commercial properties. Our partnership with property managers all over the country has helped us refine key benefits that ensure a positive experience for our clients and their residents and tenants. Below are a few of the key benefits of partnering with Oates Energy for your Indiana utility billing and submetering needs.
Dedicated Client Relations Managers:
The extensive support our dedicated Client Relations Managers provide to their property managers is truly unique in our industry. Their goal is so make sure our services are delivered consistently and to your specific requirements. They are responsible for overseeing all of the services and support we provide, and best of all, they are your single point of contact at Oates Energy for any assistance or training you and your team might need.
Toll Free Billing Customer Care.
Another exceptional benefit is our experienced Billing Customer Care. Our Customer Care Team uses your unique billing guidelines and policies to support all of your resident’s or tenant’s questions and concerns about their bills. Let us take the calls so you can focus on managing your property.
Truly Customized Utility Billing and Utility Submetering:
At Oates Energy, customized means customized. Billing and submetering solutions and services are delivered and managed to your exact requirements and preferences. From the beginning, we set out to provide Indiana utility billing and submetering solutions that are customized to the unique requirements of our clients. At Oates Energy, you determine how your utility billing and utility submetering services are provided!
Converged Billing Services:
Converged Billing completely relieves you of the responsibilities associated to monthly billing. With Converged Billing, we can bill all of your monthly charges and fees in one easy to read bill. In addition to billing for water, electric and gas utilities, we can also bill for services such as rent, cable TV, telephone service, Internet, garage fees and even pet fees. Let us help you streamline utility cost recovery and monthly billing.
Full Service Utility Submetering Installation, Management, and Meter Reading:
In order to assure accuracy in utility billing, we are often asked to take over the management of existing utility submetering, and when necessary, design and install custom utility submetering solutions. Our field technicians specialize in the installation of new utility submetering systems and repairing or upgrading existing systems. And if your submeters are not remote read meters, we can even provide monthly meter reading.
Contact us to learn how our Indiana utility billing and submetering can help you recover more of your community’s utility costs, reduce operational costs and increase your property’s value. Call (800) 717-9811 or use our contact form to learn more about the benefits of partnering with Oates Energy.
Utility Submetering Laws and Regulations in Indiana
*Submetering equipment may be installed in individual units of rented or leased units in a building or in individual units of a building exempt from commission rules on master metering to fairly allocate the cost of each individual unit’s electrical consumption.
Tenants may be billed for the total number of kilowatt hours consumed by the tenant during a particular billing period; multiplied by a fraction, the numerator of which is the total electric bill for a master meter, and the denominator of which is the total kilowatt hours consumed on a master meter. The total electric bill for a master meter, in addition to the rate per kilowatt hour, includes any sales tax, demand charges, energy component charges, and any other taxes or charges that are lawfully applied to the bill.
The owner, operator, or manager of a building or buildings served by a master meter may not impose on the tenant any extra charges over and above the total electric bill for a master meter (which includes the rate per kilowatt hour and any lawful taxes or charges, but does not include a late payment charge) for a particular billing period than is charged to the owner, operator, or manager of a building or buildings served by a master meter (Ind. Code §8-1-2-36.5).
*Information courtesy of:
The National Conference of State Legislatures
Connecticut Office of Legislative Research, 2013
WestlawNext, 2016.
