Mission Utility Submetering and Billing
Utility Submetering and Billing Solutions
that are Tailored to Your Specific Needs
Mission Utility Submetering and Billing
for Water, Electric and Gas
Oates Energy is a leading provider of Mission utility submetering and billing solutions for water, electric, and gas utilities. We offer fully customized billing services for submetered residents, designed to meet the specific needs and preferences of the property managers and owners we serve. For properties without submetering systems, we also provide Ratio Utility Billing Services (RUBS) as an effective alternative. Every client is supported by a dedicated client relations manager who ensures personalized assistance and seamless service delivery. Contact Oates Energy today to explore a customized suite of Mission utility submetering and billing solutions for your community.
Utility Submetering & Billing
for Multifamily Communities
At Oates Energy, we specialize in delivering Mission utility submetering and billing solutions tailored specifically for multifamily communities. Our flexible approach ensures that property managers receive only the services they need—customized to their preferred methods of delivery. Unlike providers that bundle unnecessary features, we offer a detailed, à la carte suite of utility submetering and billing services that can be precisely aligned with your community’s requirements.
We design, install, and monitor submetering systems for water, electric, and gas utilities, and provide accurate, on-time billing not only for utilities, but also for ancillary services such as Internet, cable TV, phone, garage fees, and pet charges. Contact Oates Energy to learn how our Mission utility submetering and billing solutions can streamline operations and enhance efficiency for your multifamily property.
Utility Submetering & Billing
for Condominium Communities
Condominium property managers trust Oates Energy for utility submetering and billing because of our flexibility and commitment to personalized service. We utilize industry-leading software that integrates seamlessly with all major property management platforms, allowing for streamlined operations and accurate billing. Our billing solutions are fully customizable to meet the unique needs of each community we serve.
Residents also benefit from our convenient online services and the support of a U.S.-based customer care team ready to assist with any billing questions or concerns. Contact Oates Energy today to learn how our Mission utility submetering and billing solutions can be tailored to help your condominium community recover more of its utility costs efficiently and effectively.
Utility Submetering & Billing
for Mobile Home Parks
Oates Energy’s utility submetering and billing solutions are ideal for mobile home park property managers seeking flexibility, accuracy, and cost recovery. We understand the unique challenges of mobile home communities and offer tailored billing options. We can bill residents based on actual usage through submeters or use a Ratio Utility Billing System (RUBS) for utilities that are not submetered.
In addition to utility charges, we can also include monthly fees for services like internet and cable TV. Our U.S.-based resident billing customer care team follows your park’s specific guidelines and policies to provide knowledgeable and consistent support for your residents. Partnering with Oates Energy helps mobile home park operators recover more utility costs, improve operational efficiency, and enhance resident satisfaction. Contact us today to discuss a customized billing solution for your community.
Utility Submetering & Billing
for Commercial Properties
Commercial property managers gain significant advantages with Oates Energy’s utility submetering and billing services. One of the most valuable benefits is our ability to accurately and promptly bill tenants based on their individual utility usage, helping property owners recover more of their utility costs. Additionally, by separating utility charges from lease payments, property managers can promote more competitive base rental rates, making their properties more attractive to prospective tenants.
Our dedicated tenant billing customer care team handles billing questions and concerns directly, freeing property managers to focus on operations rather than administrative tasks. With convenient online account management tools and the ongoing support of a dedicated client relations manager, Oates Energy ensures a seamless experience from start to finish. Contact us today to explore a customized Mission utility submetering and billing solution for your commercial property.
Submetering Installation
for New Construction
Oates Energy specializes in the installation of water, electric, and gas utility submetering systems for new commercial and residential construction projects nationwide. Our experienced submetering installation experts ensure that every system is installed in full compliance with local codes and thoroughly tested to pass final inspections with confidence. No matter the type of submetering system required, you can count on Oates Energy for precision, reliability, and top-tier workmanship. If you’re planning a new construction project that includes utility submetering, we’d be happy to provide a comprehensive and competitive bid.
Utility Submetering Laws and Regulations in Texas
A political subdivision may not authorize the construction or occupancy of a new apartment house, including the conversion of property to a condominium, unless the construction plan provides for the measurement of the quantity of electricity consumed by the occupants of each dwelling unit of the apartment house, either by individual metering by the utility company or by submetering by the owner.
This section does not prohibit a political subdivision from issuing a permit to a nonprofit organization for construction of a new apartment house for occupancy by low-income elderly tenants if the nonprofit organization establishes, by submitting engineering and cost data and a sworn statement, that all cost savings will be passed on to the low-income elderly tenants (Tex. Utilities Code Ann. §184.012).
The Texas Water Code requires each unit in a building with five or more residential units built after Jan. 1, 2003 to have either an individual water utility meter or sub-meter. If feasible, it requires water companies to install individual meters in such buildings at the building owner’s request. The water company can charge reasonable costs for installing the meters. If the water company determines that installing these meters is not feasible, the law requires the property owner to install a plumbing system compatible with sub-meters.
For submetering multi-unit property owners, the state’s water code limits submetering charges on tenants to the cost per gallon and applicable taxes and surcharges charged by the water company; a late fee up to five percent of the late bill; and a service charge of up to nine percent of the costs related to submetering allocated to each sub-metered unit. The code also requires the property owners to maintain adequate records and make them available to tenants and sub-meters to meet certain standards for accuracy, testing, and record keeping (Texas Water Code §13.501 through 13.506).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
