Palm Beach Gardens
Utility Billing and Submetering Services
Solutions for All Types of Multifamily Communities
Palm Beach Gardens Utility Billing and Submetering for
Water, Electric and Gas
Oates Energy is a nationally recognized provider of water, electric, and gas submetering and billing solutions for multifamily and commercial properties. Our approach to Palm Beach Gardens utility billing and submetering was created to move beyond the limitations of traditional, one-size-fits-all utility programs. Instead of forcing property managers into fixed service bundles, we offer a modern alternative that prioritizes flexibility, transparency, and control over how utilities are monitored, billed, and managed.
Our Palm Beach Gardens utility billing and submetering solutions are fully customizable, allowing property managers to select only the services their property needs and fine-tune them to match operational goals, resident expectations, and budget requirements. From system design and meter installation to usage tracking, billing, and customer support, every component can be tailored to fit your property’s unique setup and management style.
Each solution is built specifically around the property itself, not a generic template. Below, you’ll find an overview of how our Palm Beach Gardens utility billing and submetering services are applied across several of the key markets we serve, demonstrating how customization delivers more accurate billing, streamlined operations, and stronger utility cost recovery.
Multifamily
Submetering & Billing
Oates Energy delivers Palm Beach Gardens utility billing and submetering solutions designed around how your community actually operates. We guide multifamily property managers through a smooth resident transition, provide ongoing billing assistance whenever questions arise, and assign a dedicated client relations manager who serves as a single, reliable point of contact for all support needs. This hands-on approach reduces confusion, improves communication, and ensures residents and management receive consistent, knowledgeable assistance.
Our process begins with choice and customization. Property managers select only the services they want, then determine exactly how those services should be delivered. There’s no need to conform to rigid packages or pay for unnecessary features. Instead, we tailor our Palm Beach Gardens utility billing and submetering services to your preferences, policies, and operational goals. Contact Oates Energy to design a solution that fits your community perfectly.
Condominium
Submetering & Billing
Condominium property managers and homeowner associations choose Oates Energy for flexible Palm Beach Gardens utility billing and submetering solutions that align with how their communities are governed. Our services are built to adapt to each association’s operational structure, budgeting priorities, and billing rules, allowing boards and managers to maintain control while improving efficiency.
Oates Energy helps condo communities recover utility expenses accurately and on time while giving residents convenient online access to billing information. Our U.S. based billing customer care team supports residents using the HOA’s specific policies and guidelines, ensuring consistent and professional support. This combination of customization, transparency, and responsive support makes utility management easier for everyone involved. Contact Oates Energy to discuss a Palm Beach Gardens utility billing and submetering solution tailored to your condominium community.
Mobile Home Park
Submetering & Billing
Mobile home communities choose Oates Energy for a number of reasons. One of the main reasons is that we are able to customize our Margate utility submetering and billing solutions for mobile home parks with as few as 50 residences. We can bill residents that have utility submeters based on usage and bill residents that do not have utility submeters based on a customizable ratio utility billing formula. We can also bill resident for other monthly services and fees. We design submetering and billing solutions for almost any need. Speak with us about recovering more of your park’s utility costs.
Commercial Property
Submetering & Billing
Oates Energy specializes in fully customized Palm Beach Gardens utility billing and submetering solutions designed specifically for commercial properties. We work with commercial property managers nationwide to build utility programs that reflect how each property operates, rather than forcing them into fixed service models. Our team helps managers select only the services that make sense for their property and eliminates unnecessary features that add cost without value.
Once services are selected, we fine-tune how they are delivered to account for tenant mix, usage patterns, and special lease provisions often required by large or anchor tenants. This flexible approach improves accuracy, supports fair cost allocation, and simplifies monthly administration. Contact Oates Energy to discuss how our Palm Beach Gardens utility billing and submetering solutions can help you recover more utility costs while streamlining your billing process.
New Construction
Submetering Installation
For more than twenty years, Oates Energy has partnered with national general contractors to install utility submetering systems for new construction projects across the country. Our teams specialize in the professional installation of water, electric, and gas submetering systems for multi-unit residential and commercial developments.
We are known for consistent quality workmanship, strict adherence to jobsite safety standards, and dependable project scheduling. Every installation is carefully coordinated with other trades to keep projects moving efficiently toward completion. If your upcoming development requires utility submetering, contact Oates Energy to request a detailed, reliable installation proposal from a contractor you can count on.
Utility Submetering Laws and Regulations in Florida
*Where individual metering is not required and master metering is used in lieu thereof, reasonable apportionment methods, including submetering may be used by the customer of record or the owner of such facility solely for the purpose of allocating the cost of the electricity billed by the utility. The term “cost” as used herein means only those charges specifically authorized by the electric utility’s tariff, including but not limited to the customer, energy, demand, fuel, conservation, capacity and environmental charges made by the electric utility plus applicable taxes and fees to the customer of record responsible for the master meter payments.
The term “cost” does not include late payment charges, returned check charges, the cost of the customer-owned distribution system behind the master meter, the customer of record’s cost of billing the individual units, and other such costs. Any fees or charges collected by a customer of record for electricity billed to the customer’s account by the utility, whether based on the use of submetering or any other allocation method, shall be determined in a manner which reimburses the customer of record for no more than the customer’s actual cost of electricity.
Each utility shall develop a standard policy governing the provisions of submetering as provided for herein. Such policy shall be filed by each utility as part of its tariffs. The policy shall have uniform application and shall be nondiscriminatory (Fla. Administrative Code §25-6.049).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
