San Antonio Utility Submetering and Billing Services
For Water, Electric and Gas Utilities.
Considering San Antonio Utility Submetering and Billing Services?
Oates Energy is a national provider of customizable water, electric and gas utility submetering and billing solutions for multifamily communities and buildings, condominium communities and buildings, mobile home parks, commercial properties and buildings, and new construction projects. Our suite of services are best suited for communities and buildings with 50 or more units.
We provide clients with industry leading billing solutions that are flexible and that integrate with all major property management software brands, Ratio Billing Services, (RUBS) for clients without submeters, dedicated client relations managers to personally assist and provide complete support for our clients, and our U.S. based resident billing customer care team, to assist residents with any billing questions or concerns they may have.
Learn more about how we serve the different types of residential and commercial properties below and contact us for a customized San Antonio utility submetering and billing solution designed to help you recover more of your utility costs.
Multifamily
Submetering & Billing
Oates Energy has become the choice of countless multifamily property managers across the country by delivering valuable services that other utility submetering and billing providers do not offer, and by customizing and tailoring these services to each client’s requirements and preferences.
Some of our most valued San Antonio utility submetering and billing services include billing for other charges and fees such as Internet, TV, phone service, our U.S. based billing customer care team that assists residents with billing matters, and our dedicated client relations managers who serve as a single point of contact for all of the services we provide. These aspects of our services are just a few examples of the benefits of partnering with Oates Energy for your property’s utility submetering and billing needs.
Condominium
Submetering & Billing
The San Antonio utility submetering and billing requirements of condominiums are similar to those of multifamily communities in that they both benefit from customizable utility submetering and billing tailored to their unique needs and policies. We often partner with condo community HOAs and property managers in San Antonio and across the nation who wish to accurately recover more of their utility costs.
We provide online account management platforms for the residents and property managers, an experienced U.S based billing customer care team to support residents, and dedicated Client Relations Managers who serve as a single point of contact for any support or assistance with our services that might be needed. Contact us to learn more about how our customized utility submetering and billing services can help your condominium community recover more of its utility costs and help you operate more efficiently.
Mobile Home Park
Submetering & Billing
We are often the best choice for mobile home communities when it comes to San Antonio utility submetering and billing because of our ability to support every aspect of their submetering and billing requirements. From submetering system tune-ups or installation, to resident billing and billing support, to the knowledgeable assistance of a dedicated Client relations manager. We provide cost effective solutions that simplify and streamline utility submetering and the recovery of more of their utility costs.
Commercial Property
Submetering & Billing
Oates Energy is almost always the best option for commercial property utility submetering and billing. We are experts in designing cost effective utility submetering systems. Our billing solutions can be adjusted to bill any or all monthly charges and fees. And the most significant benefit of partnering with Oates Energy is that you can adjust and customize which services you need and how they are provided. And by submetering and billing your tenant’s utility usage and separating these charges from lease rates, you’ll be able to advertise much more competitive lease rates.
Speak with us about a customized San Antonio utility submetering and billing solution for your commercial property and maximize your utility cost recovery and streamline your internal operations and billing.
New Construction
Submetering Installation
We install water, electric and gas submetering systems in new commercial and residential multi-unit construction projects across the country. Regardless your project’s utility submetering specifications, you can trust that your submetering system will be professionally installed to local codes and fully tested by our experienced utility submetering installation professionals to pass you final inspection. Call us for a detailed submetering system installation bid for your new project!
Utility Submetering Laws and Regulations in Texas
A political subdivision may not authorize the construction or occupancy of a new apartment house, including the conversion of property to a condominium, unless the construction plan provides for the measurement of the quantity of electricity consumed by the occupants of each dwelling unit of the apartment house, either by individual metering by the utility company or by submetering by the owner.
This section does not prohibit a political subdivision from issuing a permit to a nonprofit organization for construction of a new apartment house for occupancy by low-income elderly tenants if the nonprofit organization establishes, by submitting engineering and cost data and a sworn statement, that all cost savings will be passed on to the low-income elderly tenants (Tex. Utilities Code Ann. §184.012).
The Texas Water Code requires each unit in a building with five or more residential units built after Jan. 1, 2003 to have either an individual water utility meter or sub-meter. If feasible, it requires water companies to install individual meters in such buildings at the building owner’s request. The water company can charge reasonable costs for installing the meters. If the water company determines that installing these meters is not feasible, the law requires the property owner to install a plumbing system compatible with sub-meters.
For submetering multi-unit property owners, the state’s water code limits submetering charges on tenants to the cost per gallon and applicable taxes and surcharges charged by the water company; a late fee up to five percent of the late bill; and a service charge of up to nine percent of the costs related to submetering allocated to each sub-metered unit. The code also requires the property owners to maintain adequate records and make them available to tenants and sub-meters to meet certain standards for accuracy, testing, and record keeping (Texas Water Code §13.501 through 13.506).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
