Tempe
Utility Submetering and Billing
Customized to Your Exact Needs!
Tempe Utility Submetering and Billing
for Water, Electric and Gas
Oates Energy is one of the nation’s fastest growing utility submetering and billing providers. For our Tempe utility submetering and billing clients, we provide customizable Water, Electric and Gas submetering and billing solutions designed to their exact needs and preferences.
We offer our clients a full suite of customizable services including full service resident billing customer care to assist residents with all billing questions or concerns using each client’s unique billing policies and guidelines, Ratio Billing Services, (RUBS) for properties without submetering systems, Industry leading billing software that integrates with all major property management software brands and a variety of other customizable services designed to help multifamily communities recover more of the utility costs. Below is a closer look at a few of the key markets we partner with.
Utility Submetering & Billing
for Multifamily Communities
We designed our Tempe utility submetering and billing services solutions in a way that allows each client to select only the services they need and want, then customize them to the way they would like them to be provided. Everything from our full service U.S. based billing customer care, to our online account services for residents and management portal for property managers, to which services and fees we bill residents for. All of our services can be adjusted to your needs and preferences.
Contact us to discuss a Tempe utility submetering and billing solution tailored to the needs of your community and start recovering more of your property’s utility costs your way!
Utility Submetering & Billing
for Condominium Communities
It’s not always easy for condominium communities to find the right utility submetering and billing services provider to work with. Due to the way most utility submetering and billing services providers bundle and package their services, condo managers are usually faced with options that do not really fit their needs.
At Oates Energy, we keep it simple. We let you choose the services that your community needs from a full suite of submetering and billing services. And then we shock property managers and HOAs by asking them how they would like the services they selected to be provided, and adjust them to fit their exact needs and preferences. Truly customized solutions designed to encourage conservation and bill residents based on actual usage!
Utility Submetering & Billing
for Mobile Home Parks
Oates Energy can be a great fit for mobile home parks because we are able and interested in helping parks in ways that other providers are either unwilling or unable to. Because our Tempe utility submetering and billing services can be customized and adjusted to each park’s unique requirements, we are able to address parks that have different types of submeters and inconsistencies with which utilities are being submetered.
And for parks or residents that do not have utility submeters, we can customize a “RUBS”, (Ratio Utility Billing System) billing solution. And we don’t stop there. We customized our Tempe utility submetering and billing solutions for almost any scenario. Contact us to discuss a customized solution for your park and start recovering more of your park’s utility costs!
Utility Submetering & Billing
for Commercial Properties
We provide Tempe utility submetering and billing services for all types of commercial properties. We are a popular option for commercial property management companies because we design utility submetering solutions that are tailored to meet the needs of the property managers and the tenants. And our suite of billing services can be tailored to provide full service billing customer care and a web based account services for tenants, a management portal for property managers and much more. Contact us to discuss a customized Tempe utility submetering and billing solution for your commercial property.
Submetering Installation
for New Construction
Today most multi-unit residential and commercial new construction projects are being constructed with utility submetering systems. And as a national utility submetering systems installation contractor, we are are always installing water, electric and gas utility submetering systems on multiple projects around the country.
We partner with general contractors on these types of projects to professionally install water, electric and gas utility submetering systems to local codes. We have an excellent record of jobsite safety and properly install every system to assure a positive final inspection. If you are planning a new project that calls for utility submetering, we would be pleased to provide you with a detailed utility submetering installation bid.
Utility Submetering Laws and Regulations in Arizona
*The Arizona Corporation Commission’s Rules on Water requires all water delivered by a regulated water utility to be billed on the basis of metered volume sales. Arizona’s regulations allow the utility to provide a fixed charge schedule for temporary service where water use can be readily estimated; public and private fire protection; water used for street sprinkling and sewer flushing under certain circumstances; and other fixed charge schedules approved by the commission (Ariz. Admin. Code, title 14, art. 4 §R14-2-408).
*A landlord may charge separately for gas, water, wastewater, solid waste removal or electricity by installing a submetering system or by allocating the charges separately through a ratio utility billing system.
If a landlord charges separately for a utility, the landlord may recover the charges imposed on the landlord by the utility provider plus an administrative fee for the landlord for actual administrative costs only. The landlord shall not impose any additional charges. The rental agreement shall contain a disclosure that lists the utility services that are charged separately and shall specify the amount of any administrative fee that is associated with submetering or the use of a ratio utility billing system (Ariz. Rev. Stat. Ann. §33-1314.01).
*The landlord may charge an administrative fee for the landlord’s actual administrative costs. Any monthly administrative fee shall not exceed the greater of the landlord’s actual administrative costs or 10 percent of the monthly charges by the utility provider in the aggregate to the landlord. The landlord shall not impose any other additional charges.
If the landlord arranges for utility billings to be handled by a third party, the utility billings shall instead include the actual and reasonable cost charged by the third party for the service. Those third party charges shall not exceed ten per cent of the monthly charges by the utility provider for that utility in the aggregate to the landlord. For the purposes of this paragraph, “administrative costs” includes the direct actual costs to the landlord of billing for utilities, including the cost of staff time to calculate and mail the bills, postage and stationery (Ariz. Rev. Stat. Ann. §33-2107).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
Arizona Utility Billing and Submetering Links
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