Tucson
Utility Submetering and Billing Services
The Experts in Customizable Utility Submetering and Billing
Tucson Utility Submetering and Billing for
Water, Electric and Gas
Oates Energy is a leading national provider of water, electric and gas utility submetering and billing services. Our Tucson utility submetering and billing services are delivered to clients exactly how they need and prefer them to be provided. Clients choose from a full suite of billing, support, resident billing support and other customizable utility billing services to build a solution tailored to their needs and preferences. Our clients never have to pay for services or support that they do not need or want.
Our submetering and billing services were specifically developed to address the unique needs of multifamily communities, condominium communities, mobile home parks, and commercial properties and buildings. Some of our key services include Ratio Billing Services, (RUBS) for properties without submeters, U.S. based resident billing customer care, and dedicated client relations managers who serve as a single point of contact for any support or assistance our clients might require. Below is a closer look at how we serve these key markets.
Multifamily | Apartment
Submetering & Billing
Tucson utility submetering and billing the way you need it! From the moment you choose Oates energy, we are confident that you will be pleased with how efficient utility submetering and billing can be. We will tailor our billing services to your exact preferences and requirements.
We help you and your residents smoothly migrate to Oates Energy and support your residents with any questions they might have initially and whenever they need assistance in the future using your billing policies and guidelines. We even dedicate an experienced client relations manager who will be familiar with all of the services we provide for your community and how they are to be provided. Speak with us about a customized Tucson utility submetering and billing solution for your community.
Condominium
Submetering & Billing
Property managers and homeowners associations prefer Oates Energy for Tucson utility submetering and billing for lots of reasons. Among the top reasons are how we allow condo communities to select only the services they need and customize them to their unique requirements. If fact, the property managers we speak to are often surprised by our flexibility. Contact us to discuss a solution that will encourage conservation and bill your residents based on actual usage.
Mobile Home Park
Submetering & Billing
When it comes to Tucson utility submetering and billing, mobile home parks often have very unique requirements. We support mobile home parks in a variety of ways; from adding or repairing utility submeters, to billing different residents of the park in different ways depending on whether or not they have utility submeters.
In short, we are able to design a submetering and billing solution for virtually any need, and our U.S. based resident billing customer care will support all of your residents with any questions or concerns they may have, and do so with your billing policies and guidelines. Contact us to learn more about how we help mobile home parks with as few as 50 residences recover more of the utility costs.
Commercial Property
Submetering & Billing
Commercial properties who require customized Tucson utility submetering and billing services often find that Oates Energy is their best option. This is because our entire business model is based on providing our services however the client needs them to be provided. We customize all of our services to effectively address the unique needs and preferences of each respective client. Speak with us about how our customized utility submetering and billing solutions will help your commercial properties accurately recover more of your utility costs and help you operate more efficiently.
New Construction
Submetering Installation
Oates Energy has been providing utility submetering installation for general contractors all over the country for over 20 years. Our experienced field technicians are extremely experienced and familiar with today’s submetering equipment. We install to local codes and see installation and testing completely through to final inspection. If your are planning a new construction project that calls for utility submetering installation, we would be pleased to provide you with a detailed utility submetering installation bid.
Utility Submetering Laws and Regulations in Arizona
*The Arizona Corporation Commission’s Rules on Water requires all water delivered by a regulated water utility to be billed on the basis of metered volume sales. Arizona’s regulations allow the utility to provide a fixed charge schedule for temporary service where water use can be readily estimated; public and private fire protection; water used for street sprinkling and sewer flushing under certain circumstances; and other fixed charge schedules approved by the commission (Ariz. Admin. Code, title 14, art. 4 §R14-2-408).
*A landlord may charge separately for gas, water, wastewater, solid waste removal or electricity by installing a submetering system or by allocating the charges separately through a ratio utility billing system.
If a landlord charges separately for a utility, the landlord may recover the charges imposed on the landlord by the utility provider plus an administrative fee for the landlord for actual administrative costs only. The landlord shall not impose any additional charges. The rental agreement shall contain a disclosure that lists the utility services that are charged separately and shall specify the amount of any administrative fee that is associated with submetering or the use of a ratio utility billing system (Ariz. Rev. Stat. Ann. §33-1314.01).
*The landlord may charge an administrative fee for the landlord’s actual administrative costs. Any monthly administrative fee shall not exceed the greater of the landlord’s actual administrative costs or 10 percent of the monthly charges by the utility provider in the aggregate to the landlord. The landlord shall not impose any other additional charges.
If the landlord arranges for utility billings to be handled by a third party, the utility billings shall instead include the actual and reasonable cost charged by the third party for the service. Those third party charges shall not exceed ten per cent of the monthly charges by the utility provider for that utility in the aggregate to the landlord. For the purposes of this paragraph, “administrative costs” includes the direct actual costs to the landlord of billing for utilities, including the cost of staff time to calculate and mail the bills, postage and stationery (Ariz. Rev. Stat. Ann. §33-2107).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
Arizona Utility Billing and Submetering Links
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