New York Utility Billing and Submetering by Oates Energy
Delivering Customized Solutions to Multifamily Communities and Commercial Properties for Water, Electric and Gas Utility Billing and Submetering.
New York Utility Billing and Submetering for All Types of Multifamily Communities and Commercial Properties
In Cities and Towns All Across New York
A Detailed Suite of Customizable Utility Billing and Submetering Solutions
Truly Customizable Utility Billing Solutions:
When we say customized, we don’t mean adjusting a few aspects of our New York utility billing and submetering services, we mean every aspects of our services can be customized to fit your needs and preferences. From the beginning, it has been a hallmark of Oates Energy to be completely flexible, and we’ve designed our services so they can be tailored to your exact requirements.
Client Relations Managers – Your Support Partner:
Oates Energy is similar to other companies in that we also have multiple departments that focus on individual services. What sets us apart is our department dedicated solely to the direct support of our clients. When you chose Oates Energy for your New York utility billing and submetering needs, we will assign a Dedicated Client Relations Managers, whose only responsibility is to provide immediate support for everything we provide for you.
Your Client Relations Manager will be familiar with the customized services we provide for your you and assures that they are provided accurately. They are your single point of contact for anything you may need, from training to billing questions and even for submetering equipment matters. No more guessing who to call when you need assistance!
A U.S. Based Billing Customer Care Team
Another huge benefit of our New York utility billing and submetering solutions is our full service billing customer care team. This is a team of experienced professionals that helps residents and tenants with any billing question, concern or issue, using your unique billing and policy guidelines. Our clients enjoy the benefit of trusting our customer care team to help their residents and tenants, a unique service not typically provided by our competitors.
Converged Billing Services
Our Converged Billing Solutions is another key feature of our New York utility billing and submetering and can completely eliminate your monthly billing responsibilities. With Converged Billing, Oates Energy can bill your residents and tenants for cable TV, telephone service, Internet and even pet and garage fees. Say good bye to the redundant task of monthly billing and collections with Converged Billing by Oates Energy.
Full Service Utility Submetering Solutions
We are experts in designing and installing new utility submetering systems, or updating current or older systems. Once your utility submetering system is operating properly, we can even provide monthly meter reading services. And if submeters are not for you, we’ll help you design and implement a Ratio Utility Billing Solution, (RUBS) that uses a formula to recover more of your utility costs.
Call (800) 717-9811 to learn more about the benefits of choosing Oates Energy for your New York utility billing and submetering needs.
Utility Submetering Laws and Regulations in New York
*Authorizes residential electric submetering and determines the Public Service Commission holds authority over submetering. Authorizes landlords to charge residents up to, but not more than, the direct metered utility rate for electricity. Establishes different provisions for master metered, rent stabilized or controlled buildings converting from rent inclusion to submetering and for new construction and market rate buildings (N.Y. Public Service Law §§4, 53, 65 and 66).
Where the conversion is to submetering of electricity, with the tenant purchasing electricity from the owner or a contractor retained by the owner, who purchases electricity from a utility at the bulk rate, such schedule of rent reductions is based on the median monthly cost of electricity to tenants derived from data from the United States Census Bureau’s 2002 New York City Housing and Vacancy Survey, adjusted to reflect the bulk rate for electricity plus a reasonable service fee for the cost of meter reading and billing.
The owner or contractor retained by the owner is not permitted to charge the tenant more than the bulk rate for electricity plus a reasonable service charge for the cost of meter reading and billing. The charge for electricity as well as any related service surcharge is not part of the maximum rent and not subject to this Subchapter.
The resolution of any dispute arising from the billing or collection of such charge or surcharge is not within the jurisdiction of the city rent agency. A conversion to submetering does not require rewiring the building provided the owner submits an affidavit sworn to by a licensed electrician that the existing wiring is safe and of sufficient capacity for the building.
Every three years, upon the publication of new housing vacancy survey, and tabulation of the survey data by the New York City Rent Guidelines Board, DHCR shall issue a new operational bulletin governing electrical conversions setting forth rent reductions based on the new survey data, and shall move to amend the regulations to incorporate by reference the new Operational Bulletin Housing Vacancy Survey, and Rent Guidelines Board Tabulation.
At such time as New York State Energy Research and Development Authority issues a new residential electric submetering manual setting forth a new maximum estimated submetering service fee. DHCR shall move to amend the regulations to incorporate that document by reference (N.Y. Rent and Evictions Law §2202.16).
Owners acting as a provider of a utility service (including, but not limited to electricity, gas, cable or telecommunications), may collect surcharges which shall not be part of the legal regulated rent (N.Y. Rent and Evictions Law §2202.27).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
