Convenient, Efficient and Easy!

Delivery Preferences for your Monthly Invoices

At Oates Energy you have the option to receive your invoice by mail, or you can view it online.

Viewing your account online is a good option for owners and tenants who share accounts, snowbirds, or tenants who have had difficulty getting their mail delivered by the post office.  To access your account online, simply visit us at www.OatesEnergy.com, click on “Resident Login” in the top right navigation of any page in our website and enter your username and password. Then click the SIGN IN button.

If you are new to Oates Energy Online Account Management, you’ll need to set up your account and access. To do this, simply click the “Sign Up Now” link below the sign in button to set up your account. You will need the security code from your invoice.

Once logged in, you have the ability to view your bill, and also sign up for paperless billing or e-billing.  Signing up for paperless billing allows you to receive email notifications when your invoice has generated. After receiving this message, you can log-in and view your invoice from anywhere, on any device.  Best of all, it is one less piece of mail you will receive and better for the environment!

Numerous Payment Options

There are many options available when paying your bill. The most popular option is to mail a check, however many residents are choosing to pay their bill through their bank’s Bill Pay program. Simply visit your bank’s Bill Pay page and provide them with your Oates Energy account number and our mailing address:

Oates Energy, Inc
P.O. Box 51268
Jacksonville Beach, FL 32240-1268

Once this step is completed, you can enter the amount on your bank’s Bill Pay page and they will send the payment electronically to Oates Energy in 2-3 business days.  A free and easy way to pay your bill online!

Oates Energy also offers a free ACH draft program.  This is a great option for someone on the go who does not want to worry about paying their bills on time.  If you would like to pay your month Oates Energy Bills via ACH, complete and submit the ACH Authorization form here by choosing the English or Spanish version. Upon receipt of your authorization and account information we will begin to automatically deduct your amount due each month from your bank account on the due date.  You will still receive your invoice so you will be informed of the amount to be deducted and you can deactivate this service at any time.  A great and free way to ensure your bills are paid on time!

If you would like to ensure that Oates Energy receives your payment immediately, you can pay by credit card over the phone or when logged into your account online.  You can also pay by e-check online, which will post immediately to your Oates Energy account but takes normal check processing time for the funds to leave your bank account.

Our Customer Care Team is always happy to help with these options and can answer any questions you may have.  Please feel free to call us at 800-717-9811. We’ll help you determine which options are best for you!