Florida Utility Billing and Submetering by Oates Energy
Let us help you recover more of your utility costs with a customized water, electric or gas utility billing and utility submetering solution designed specifically for your property.
We Help Property Managers with All Types of Properties
Providing Florida Utility Billing and Submetering
In Cities All Over Florida, Including…
Why Property Managers and Owners Choose Oates Energy
Key Utility Billing and Utility Submetering Services
At Oates Energy we specialize in managing customized utility billing and submetering solutions for multifamily, condominium, and mobile home communities. We also work with commercial properties and developers for new construction submeter installation. Below are a few key benefits of partnering with Oates Energy for Florida utility billing and submetering.
A Dedicated Client Relations Manager:
Every client is assigned a dedicated client relations manager. Our experienced Client Relations Managers serves as your single point of contact, and provides you with answers for all questions and concerns that might arise. Your CRM is focused on the particular needs of your property, and ensure our services are delivered to your exact specifications.
An Experienced Billing Customer Care Team:
It’s no secret that residents often have questions about their utility bills. Oates Energy is one of the few utility billing services that provide every client with Full Service Billing Customer Care to support your residents with any questions or concerns that arise. Let us take the calls so you can focus on managing your property.
Fully Customized Billing and Submetering Solutions:
At Oates Energy, we know that no two properties are the same. Because billing policies and physical submetering requirements are unique to each property, our Utility Billing Solutions and Utility Submetering Solutions are custom tailored to each property’s unique needs. We’ll develop a billing and submetering solution to effectively address your exact requirements!
Converged Billing Services
Why stop at utilities? Many of our clients take advantage of our Converged Billing Solutions. In addition to billing for water, electric and gas utilities, we can bill for all of your services such as rent, cable tv, telephone service, Internet, garage fees and even pet fees. Our Converged Billing Solutions can greatly simplify billing and address any billing related questions your residents may have.
Submetering Management, New Submeters, and Meter Reading
As a key component of our utility billing and submetering, Oates Energy takes over the management of existing utility submetering, and when necessary, design and installs custom utility submetering solutions. And once your submetering is fully operational, we’ll provide on site or remote meter reading used to accurately bill your residents and tenants.
At Oates Energy, our relationships with our clients runs deep. Our goal is to properly handle the responsibilities of utility and services billing and provide the billing support your residents require. Our entire business model is designed to do this as seamlessly and effectively as possible.
Contact us to learn how Oates Energy Billing and Submetering can help you improve cash flow, property value and streamline your management responsibilities. Call (800) 717-9811 or email us at oatesinquiry@oatesenergy.com and schedule a free consultation today!
Utility Submetering Laws and Regulations in Florida
*Where individual metering is not required and master metering is used in lieu thereof, reasonable apportionment methods, including submetering may be used by the customer of record or the owner of such facility solely for the purpose of allocating the cost of the electricity billed by the utility. The term “cost” as used herein means only those charges specifically authorized by the electric utility’s tariff, including but not limited to the customer, energy, demand, fuel, conservation, capacity and environmental charges made by the electric utility plus applicable taxes and fees to the customer of record responsible for the master meter payments. The term does not include late payment charges, returned check charges, the cost of the customer-owned distribution system behind the master meter, the customer of record’s cost of billing the individual units, and other such costs. Any fees or charges collected by a customer of record for electricity billed to the customer’s account by the utility, whether based on the use of submetering or any other allocation method, shall be determined in a manner which reimburses the customer of record for no more than the customer’s actual cost of electricity. Each utility shall develop a standard policy governing the provisions of submetering as provided for herein. Such policy shall be filed by each utility as part of its tariffs. The policy shall have uniform application and shall be nondiscriminatory (Fla. Administrative Code §25-6.049).
*Information courtesy of:
The National Conference of State Legislatures
WestlawNext, 2016.
