Water Utility Billing Services
Customized Water Utility Billing Services for All Types of Multifamily Communities and Commercial Properties
Water utility billing services are at the heart of our business and is a key component of the broader utility billing services we provide nationwide. Multifamily communities and commercial properties of all sizes rely on us to deliver accurate and efficient water billing solutions customized to their unique needs.
We don’t believe in one-size-fits-all billing. Every property we serve receives a tailored solution, whether your water utility billing services are standalone or a converged billing option that combines water with other utilities and monthly charges such as rent, electric, gas, cable, internet, pet fees, and more. This approach streamlines invoicing, simplifies collections, and ensures full cost recovery with minimal administrative burden.
To support residents with toll-free access to our experienced, U.S.-based billing customer care center. They assist with any billing questions or concerns using each property manager’s unique billing policies and guidelines. And unlike most of our competitors, we assign every client a Dedicated Client Relations Manager who serves as a single, knowledgeable point of contact for all services and support they might need.
With decades of experience and industry-leading technology, Oates Energy continues to be a trusted partner for our water utility billing services, and the preferred water billing provider for multifamily communities and commercial properties across the country.
Water Utility Billing Services
Customized Water Utility Billing Services for All Types of Multifamily Communities and Commercial Properties

Water utility billing services are at the heart of our business and is a key component of the broader utility billing services we provide nationwide. Multifamily communities and commercial properties of all sizes rely on us to deliver accurate and efficient water billing solutions customized to their unique needs.
We don’t believe in one-size-fits-all billing. Every property we serve receives a tailored solution, whether your water utility billing services are standalone or a converged billing option that combines water with other utilities and monthly charges such as rent, electric, gas, cable, internet, pet fees, and more. This approach streamlines invoicing, simplifies collections, and ensures full cost recovery with minimal administrative burden.
To support residents with toll-free access to our experienced, U.S.-based billing customer care center. They assist with any billing questions or concerns using each property manager’s unique billing policies and guidelines. And unlike most of our competitors, we assign every client a Dedicated Client Relations Manager who serves as a single, knowledgeable point of contact for all services and support they might need.
With decades of experience and industry-leading technology, Oates Energy continues to be a trusted partner for our water utility billing services, and the preferred water billing provider for multifamily communities and commercial properties across the country.
The Industry’s Leading Water Utility Billing Platform
We enhance our industry-leading water utility billing services with one of the most advanced and trusted utility billing and management platforms available today. Our secure, cloud-based system provides property owners and managers with complete, real-time access to resident accounts, comprehensive reporting capabilities, and full control from any device, at any time.
This level of accessibility ensures that property managers have the accurate, up-to-date account information they need to make informed decisions and provide efficient service. It also empowers our Client Relations Managers to deliver personalized support, while enabling our resident billing customer care team to quickly address tenant questions and concerns with confidence.
For residents, the benefits are equally clear. Our platform allows residents and tenants to log in from any web-enabled device to view their bills, monitor submetered utility usage, and securely pay their utility bills online, all in real time.
A critical component of our water utility billing services is the seamless integration of your property management software with our billing platform. Accurate mapping of resident and unit data is the foundation of timely, error-free billing. That’s why we’ve ensured full compatibility with the industry’s leading property management software systems, allowing for effortless data exchange and streamlined operations.
At Oates Energy, we combine cutting-edge technology with expert support to deliver water utility billing services that are accurate, efficient, and easy to manage for property management teams and their residents and tenants alike.
We enhance our industry-leading water utility billing services with one of the most advanced and trusted utility billing and management platforms available today. Our secure, cloud-based system provides property owners and managers with complete, real-time access to resident accounts, comprehensive reporting capabilities, and full control from any device, at any time.
This level of accessibility ensures that property managers have the accurate, up-to-date account information they need to make informed decisions and provide efficient service. It also empowers our Client Relations Managers to deliver personalized support, while enabling our resident billing customer care team to quickly address tenant questions and concerns with confidence.
For residents, the benefits are equally clear. Our platform allows residents and tenants to log in from any web-enabled device to view their bills, monitor submetered utility usage, and securely pay their utility bills online, all in real time.
A critical component of our water utility billing services is the seamless integration of your property management software with our billing platform. Accurate mapping of resident and unit data is the foundation of timely, error-free billing. That’s why we’ve ensured full compatibility with the industry’s leading property management software systems, allowing for effortless data exchange and streamlined operations.
At Oates Energy, we combine cutting-edge technology with expert support to deliver water utility billing services that are accurate, efficient, and easy to manage for property management teams and their residents and tenants alike.
Water Utility Billing Services for Communities and Properties with Existing Submetering Systems
We take pride in offering fully customizable utility billing services designed to meet the unique requirements of each property we serve. Our water utility billing services are highly flexible, backed by a wide range of support services, and built to work seamlessly with your existing infrastructure, whether you use remote-read or direct-read submetering systems.
If your property already has water submeters in place, our expert field technicians will inspect and repair any components to ensure your system is fully operational and accurately capturing usage data. At the same time, our transition specialists will work closely with your team to ensure accurate integration between your property management software and our secure billing platform. From there, we’ll collaborate with you to design a billing solution that aligns with your specific needs and preferences.
Our goal is to make your transition to Oates Energy’s water utility billing services as fast, simple, and seamless as possible for you and your residents or tenants.
Remote-Read Submetering:
Our technicians are trained to work with virtually every brand and type of remote-read submetering system on the market. We’ll remotely connect to your existing system, begin collecting usage data in real time, and generate accurate bills based on actual consumption.
Direct-Read Submetering:
If your community uses a manual direct-read system, our team will physically read each water meter on a monthly schedule to gather accurate usage data and ensure consistent billing.
No matter your metering configuration, Oates Energy delivers reliable, end-to-end water utility billing services that help maximize cost recovery, streamline operations, and ensure resident satisfaction.


We take pride in offering fully customizable utility billing services designed to meet the unique requirements of each property we serve. Our water utility billing services are highly flexible, backed by a wide range of support services, and built to work seamlessly with your existing infrastructure, whether you use remote-read or direct-read submetering systems.
If your property already has water submeters in place, our expert field technicians will inspect and repair any components to ensure your system is fully operational and accurately capturing usage data. At the same time, our transition specialists will work closely with your team to ensure accurate integration between your property management software and our secure billing platform. From there, we’ll collaborate with you to design a billing solution that aligns with your specific needs and preferences.
Our goal is to make your transition to Oates Energy’s water utility billing services as fast, simple, and seamless as possible for you and your residents or tenants.
Remote-Read Submetering:
Our technicians are trained to work with virtually every brand and type of remote-read submetering system on the market. We’ll remotely connect to your existing system, begin collecting usage data in real time, and generate accurate bills based on actual consumption.
Direct-Read Submetering:
If your community uses a manual direct-read system, our team will physically read each water meter on a monthly schedule to gather accurate usage data and ensure consistent billing.
No matter your metering configuration, Oates Energy delivers reliable, end-to-end water utility billing services that help maximize cost recovery, streamline operations, and ensure resident satisfaction.
Water Utility Billing Solutions for Communities and Properties that Do Not Have Submetering Systems
While water submetering systems enable precise billing based on actual usage, they are not the only method available to recover water and sewer utility costs fairly. At Oates Energy, our flexible water utility billing services include RUBS, (Ratio Utility Billing Services) a widely accepted and proven alternative for properties without submeters.
RUBS offers the next most accurate approach to allocating utility costs when submetering isn’t feasible. This method uses your property’s master utility bill in combination with logical factors such as unit square footage, number of bathrooms, number of occupants, and other relevant data to estimate each resident’s share of water and sewer usage.
RUBS not only ensures fair cost distribution but also allows property managers to separate utility charges from rent. This helps keep rental rates competitive while still recovering essential utility expenses.
Whether you have submeters in place or not, Oates Energy’s customized water utility billing services provide reliable, cost-effective solutions to maximize recovery and simplify utility management.
While water submetering systems enable precise billing based on actual usage, they are not the only method available to recover water and sewer utility costs fairly. At Oates Energy, our flexible water utility billing services include RUBS, (Ratio Utility Billing Services) a widely accepted and proven alternative for properties without submeters.
RUBS offers the next most accurate approach to allocating utility costs when submetering isn’t feasible. This method uses your property’s master utility bill in combination with logical factors such as unit square footage, number of bathrooms, number of occupants, and other relevant data to estimate each resident’s share of water and sewer usage.
RUBS not only ensures fair cost distribution but also allows property managers to separate utility charges from rent. This helps keep rental rates competitive while still recovering essential utility expenses.
Whether you have submeters in place or not, Oates Energy’s customized water utility billing services provide reliable, cost-effective solutions to maximize recovery and simplify utility management.
Converged Billing Solutions
Our water utility billing services extend beyond traditional usage billing to include full convergent billing solutions. Convergent billing allows you to consolidate utilities and other monthly charges into a single, easy-to-read invoice, eliminating the need for separate billing processes and reducing the administrative workload for property managers.
This all-in-one billing approach ensures timely and accurate billing while offering your residents convenience and transparency. Each line item remains clearly itemized, so residents can easily see their individual charges, including water and sewer usage.
Our convergent billing solutions are commonly used to combine:
- Rent
- Electric
- Water and Sewer
- Gas
- Cable TV
- Telephone Service
- Internet Service
- Pet Fees
- Garage or Parking Fees
By integrating water utility billing services with other monthly charges, Oates Energy helps you simplify collections, improve cash flow, and enhance resident satisfaction. You choose which charges to include, and our platform handles the rest, accurately and efficiently.
If you’re looking for a smarter way to manage water utility billing and resident charges, our convergent billing services are the complete solution.
Our water utility billing services extend beyond traditional usage billing to include full convergent billing solutions. Convergent billing allows you to consolidate utilities and other monthly charges into a single, easy-to-read invoice, eliminating the need for separate billing processes and reducing the administrative workload for property managers.
This all-in-one billing approach ensures timely and accurate billing while offering your residents convenience and transparency. Each line item remains clearly itemized, so residents can easily see their individual charges, including water and sewer usage.
Our convergent billing solutions are commonly used to combine:
- Rent
- Electric
- Water and Sewer
- Gas
- Cable TV
- Telephone Service
- Internet Service
- Pet Fees
- Garage or Parking Fees
By integrating water utility billing services with other monthly charges, Oates Energy helps you simplify collections, improve cash flow, and enhance resident satisfaction. You choose which charges to include, and our platform handles the rest, accurately and efficiently.
If you’re looking for a smarter way to manage water utility billing and resident charges, our convergent billing services are the complete solution.
Which Utilities Can We Help You With?
Select “Billing” or “Submetering” under a Utility to Learn More about Our Customizable Solutions
Providing Water, Electric and Gas Utility Billing and Submetering in 46 States
Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.
Select your state to learn more!
Oates Energy provides water, electric and gas utility submetering and billing solutions across the United States in 46 states. Contact us to learn how our flexible submetering and billing solutions can help your properties operate more efficiently and increase your bottom line.
Select your state to learn more!
Alabama
Arizona
Arkansas
Colorado
Connecticut
Delaware
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Wisconsin
Wyoming
Request A Quote
If you manage or own any type of multifamily or condominium community or building, mobile home park or commercial property and would like to recover more of your utility costs, we can certainly help!
(800) 717-9811
Or, use this form to request a quote and we’ll contact you in 24 to 48 hours.
Request A Quote
If you manage or own any type of multifamily or condominium community or building, mobile home park or commercial property and would like to recover more of your utility costs, we can certainly help!
(800) 717-9811
Or, use this form to request a quote and we’ll contact you in 24 to 48 hours.





